CARREFOUR - Registration document - 2015 annual financial report

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Social responsibility
Action programs
The action plan was presented to the steering committee of the It is also subject to internal monitoring by a committee dedicated to
European committee (CICE) comprised of trade unions and employers’ human rights which brings together the departments concerned. Many
organisations, and progress is tracked at each committee meeting. projects are already underway for 2016 to continue to structure the
approach; their results will be reported in detail next year.
Being a socially responsible retailer 2.3.4.4
Action plan
Commitment Targets Key indicator 2015 2014 progress
Be a socially responsible Food as a way to combat Number of meal 100.5 88.0
retailer exclusion equivalents donated
to food aid
associations
(in millions)
Legend: Action plans in progress
Carrefour’s Policy Fundación Carrefour Argentina, Carrefour China Food Safety
Foundation, Carrefour Taïwan Cultural and Educational Foundation).
The Carrefour Foundation’s solidarity programmes
For example, in France, initiatives are conducted throughout the year: Created in 2000, the Carrefour Foundation conducts sponsorship
programmes related to the retail sector in countries where the Group les Boucles du Cœur, a Carrefour initiative during which each store
●
operates. It had a budget of 7.75 million euros in 2015 that allowed it supports either the nationally selected organisation or a local
to fund 71 programmes in 15 countries. The Foundation draws on its organisation of its choice, inviting customers to participate in
local connections and the Group’s retail business to collaborate with various activities to support the cause of childhood: more than
Carrefour’s corporate philanthropy entities (country foundations in 2 million euros were collected over six weeks in 2015 ;
Argentina, Brazil, China, Spain, and Taiwan, and local management) to
a “small change” drive: more than 100,000 euros were collected in
●
support, develop, and coordinate their solidarity initiatives with 2015 and more than 1,100,000 euros were collected since 2003;
organisations in the field. Its efforts are focused in two major areas:
donation of a percentage of sales from partner brands’ tinned goods
● food solidarity and emergency humanitarian aid.
to Secours populaire français: 664,000 euros were collected in
Funding requests are assessed by the Carrefour management in a 2015;
country, based on a rubric of objective criteria, before being reviewed a
the Restos du Cœur food drive: 2,000 tons of food were collected
● second time by the Carrefour Foundation. The Foundation works with
and distributed in 2015;
the country management to determine the financial, technical, and
the Telethon: 300,000 euros were collected in 2015.
● material assistance required to successfully implement the
programme in the field. The project is then submitted to the Carrefour In total, thanks to customers' generosity, all of the solidarity initiatives
Foundation Board of Directors for approval. At this point, an conducted by Carrefour France raised 3,153,000 euros over the year
agreement is signed with the local organization to formalise the and allowed the Group to distribute the equivalent of 9 million meals.
objectives and the grant awarded. Each country management team
Carrefour’s Performance tracks and assesses these projects regularly, free of any economic
considerations. The Carrefour Foundation ensures that the resources Food donations
allocated are put to good use and reviews the results achieved. A final Stores enter into local contracts with food aid charities to provide them
assessment measures the impact of the programme and determines each day with products nearing their expiration date, removed from
the benefits of pursuing it or redirecting it over the medium and long the shelves each morning and reloaded onto pallets by employees
term. trained in the process, including fruits, vegetables, fresh products, and
All of the Foundation’s actions and partnerships are described in detail grocery products.
at: and in the Carrefour Foundation’s Through its stores and warehouses, Intradon – a tool established in
annual report. 2007 devoted to donations – enables products donated to
In the 10 countries in which the Group is active, dedicated entities associations to be traced from the store shelves to the recipient. In
conduct social responsibility initiatives to meet the needs of local 2015, donations represented 100,5 million meals provided by
communities. Within this framework, Carrefour and its teams work Carrefour including 92 million in France where all consolidated
every day to promote solidarity, cooperating with the Carrefour hypermarkets and supermarkets make daily donations to various
Foundation and supporting local philanthropic entities (including associations, and where Carrefour is the key partner to more than 800
Instituto Carrefour in Brazil, Fundación Solidaridad Carrefour in Spain, local food aid organisations.
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