67 / 302
Social responsibility
Action programs
A complementary, simplified labelling system will also be offered, in After the law to modernise the healthcare system was published, the
the form of an upside-down pyramid with four different colour
French government opted to roll out a “life-size” test in stores, to
schemes offering positive information, since no food product should determine how well consumers would understand the system, in the
be automatically eliminated from our diet. The SENS system for
spring of 2016. Carrefour is closely involved in the work currently being
simplified nutritional labels was proposed to the French national
performed under Ministry of Health supervision and will be
health directorate (DGS) in October
2015 and was immediately
contributing to its success in several ways in the interest of helping
submitted to the country’s national food safety authority (ANSES).
customers make everyday choices.
Promoting CSR in the supply chain and prioritising local suppliers
2.3.4.2
Promoting CSR to suppliers
Action plan
Commitment
Targets
Key indicator
2015
2014
progress
Promoting CSR
Promoting CSR
% of suppliers fully
69
NA*
in the supply chain and
in our supply chain
participating in the
prioritising local suppliers
CSR self-assessment
Legend:
Action plans in progress
New indicator in 2015.
*
Carrefour’s Policy
Carrefour’s Performance
Launched in France in 2006 and deployed Group-wide as of 2007, our
Carrefour aims to ensure that all of its suppliers answer all questions in
sustainable
development
self-assessment
tool
is
a
detailed the self-assessment and help them implement concrete CSR
self-evaluation framework designed in conjunction with the WWF. The initiatives. In 2015, Carrefour chose to publish the portion of its
questionnaire covers all CSR-related topics and is based on the suppliers that fully participated in the CSR self-assessment: that figure
ISO
26000 standard. It is accessible to suppliers online. The tool provides
was 69%.
suppliers with some 20 advice sheets and practical examples, and allows
them to compare their average with that of other suppliers in their sector.
Within this framework, Carrefour recognises suppliers’ best practices.
% of suppliers fully participating in the CSR self-assessment
2015
World
69%
France
78%
Key developments
Some 20
applications were received in France; 18 candidates were
presented to the jury, and eight innovation Awards and four CSR
In 2015, for the first time, best practices by SMEs identified by the
awards were given in the end. Twenty-six audit visits were scheduled
self-assessment were recognised internationally. This took the form of
for this purpose.
the Major Climate Challenge for suppliers that Carrefour launched
Group-wide in March
2015. The challenge rewarded projects that had In a general sense, relationships with suppliers are key factors for
the most impact in combatting climate change. More than a hundred Carrefour in creating a collective momentum to incorporate CSR. These
Carrefour suppliers from 10 of the Group’s countries answered the relationships are contractually based, but are also built on constructive
Group’s call for submissions, proposing their innovations as part of the professional dialogue. In December
2015, Carrefour was the first
UN’s Paris Climate change conference, COP21. Carrefour chose a panel
company to receive the Responsible supplier relationships certification
of NGO partners, ADEME representatives, experts, and stakeholders to in the food industry sector for its business in France. The certification
select the winners of the challenge. The 10
foreign companies
process analyses the following four components for food products:
recognised (one award per country) were invited to present their
respect for suppliers’ interests, impact of purchases on economic
projects at the Group’s head office, providing an opportunity for them competitiveness, consideration of environmental and societal factors
to discuss best practices.
in the purchasing process, and conditions related to the quality of
supplier relationships. A document analysis and interviews were
Additionally, at the SME innovation and CSR Awards, the
conducted to confirm that Carrefour France’s purchasing processes
award-winning French SMEs received special support from Carrefour
complied with the criteria for this certification and ultimately to grant
to follow up on their project, in the form of consulting visits by an
it. The certification is valid for three years and is confirmed by an
external service provider, to identify areas for improvement and
inspection audit each year. After this year’s audit, action plans have
develop action plans.
been implemented in France to better monitor suppliers’ economic
dependency, systematise a method for training buyers to prevent
corruption, and continue rolling out the SME plan.
2015 REGISTRATION DOCUMENT
67