725-Corrective Action Procedure / 748
Correcti
v
e
A
ction
P
rocedure
BOS-PRD-1201.901201
3 R
es
p
onsibilit
y,
aut
h
orit
y
and accountabilit
y
Managing Director
has the responsibility, authority and accountability for:
a) Ensuring this procedure is implemented within BOS Company.
Q
H
S
E
S
Manager
has the responsibility, authority and accountability for:
a) Ensuring that the Situation Report form is always available to all BOS Company
Em
p
lo
y
ees
;
b) Ensuring implementation of the relevant corrective action taken in the Company Management
Systems when applicable;
c) Sharing best practices and lessons learned within BOS.
Q
ualit
y R
e
p
resentati
v
e
has the responsibility, authority and accountability for:
a) Following-up of Situation Reports raised by the fleet;
b) Monitoring quality and audit corrective actions;
c) Defining the conclusion grade and criteria clause of each situation raised via a Situation Report;
d) Verifying effectiveness of assigned quality and audit corrective actions within BOS;
e) Coordinating the treatment of the Situation Reports and investigations of the potential root cause;
f) Collecting the evidences of closure of Situation Reports.
A
udit Manager
has the responsibility, authority and accountability for:
a) Managing and following up the vessels audit process;
b) Organising the vessels audits plan;
c) Evaluating the internal auditors;
d) Implementing and improving vessels audits checklists;
e) Verifying effectiveness of corrective actions.
A
udit Team Leader
has the responsibility, authority and accountability for:
a) Defining the conclusion grade and criteria clause of each audit findings;
b) Verifying and approving the audit corrective actions;
c) Verifying effectiveness of corrective actions.
P
rocess O
w
ners
have the responsibility, authority and accountability for:
a) Designating an
I
m
p
lementation
R
es
p
onsible
for any deviations, non-conformity raised during
audits, or by suggestions, complaints and remarks within his/her process;
b) Approving respective corrective actions;
c) Verifying effectiveness of corrective actions;
d) Contributing to the treatment of the Situation Report, including participation to the investigation of the
potential root cause;
e) Collecting the evidences of closure of any situation raised onboard.
I
m
p
lementation
R
es
p
onsible
has the responsibility, authority and accountability for:
a) Analysing causes as per
P
rocess O
w
ner
requirements;
b) Defining a corrective action with due date;
c) Implementing the approved corrective actions;
d) Verifying effectiveness of corrective actions.
Version 02. Original date: 05/06/2012. Version date: 31/12/2014. Valid version only on QMS site. Uncontrolled document when printed.
Procedure prepared by: BOS QHSES Manager. Approved by: Quality Director of BOURBON. Validated by: Quality Director of BOURBON.
This QMS document is validated as compliant to BOURBON standards (
http://intranet.bourbon-online.com/QMS ).
4 /13
Transposition from Corporate original (last
version date:07/08/12)
725