731-Corrective Action Procedure / 748
Correcti
v
e
A
ction
P
rocedure
BOS-PRD-1201.901201
x
IS
M Coordin
a
tor
,
HR M
a
n
a
ger
;
x
A
udit M
a
n
a
ger
and/or
Q
H
S
E Coordin
a
tor
s
for vessel audit non-conformities;
x
Other
M
a
n
a
ger
s
or
I
mplement
a
tion Re
s
pon
s
i
b
le
(s)
may be co-opted.
4.
5 I
mplement
a
tion
,
f
ollo
w-
up
a
nd impro
v
ement
Once approved, the corrective action
shall
be sent to the
I
mplement
a
tion Re
s
pon
s
i
b
le
.
The implementation phase
shall
be monitored and evidences
shall
be recorded.
The completed
Description of Non-Conformities and Observations shall
be forwarded to all parties involved
in the process. The effectiveness of the corrective action
shall
be verified by all parties included or involved
in this process, namely:
If
a q
u
a
lity correcti
v
e
a
ction
If
a
n
a
udit correcti
v
e
a
ction
Q
u
a
lity Repre
s
ent
a
ti
v
e
;
Q
u
a
lity Repre
s
ent
a
ti
v
e
(
Q
H
S
E
Coordin
a
tor
s
by delegation);
Re
s
pecti
v
e
P
roce
ss
O
w
ner
;
Re
s
pecti
v
e
P
roce
ss
O
w
ner
;
I
mplement
a
tion Re
s
pon
s
i
b
le
;
I
mplement
a
tion Re
s
pon
s
i
b
le
;
D
P
A
(If ISM);
D
P
A
(If ISM);
C
S
O
(If ISPS).
C
S
O
(If ISPS);
A
udit M
a
n
a
ger
;
Next
A
udit Te
a
m Le
a
der
(< 6
months)
Effectiveness of any corrective action taken
shall
be assessed in the next internal audit and the result
shall
be recorded on the Audit Report. Once the corrective action is proven effective, and when the
Q
u
a
lity
Repre
s
ent
a
ti
v
e
for a quality corrective action, the
A
udit Te
a
m Le
a
der
for an audit corrective action have
evidences of completion and effectiveness, the corrective action
shall
be closed.
Quality and audit corrective actions
shall
be consolidated by the
Q
u
a
lity Repre
s
ent
a
ti
v
e
in the appropriate
documentation system (
Quality Improvement Action Plan
form or AUDINS software…).
Once the corrective action is proven effectively closed, it may become a best practice to share within the
BOURBON World.
5
Record
s
x
Audit Plans;
x
Audit and inspections Reports;
x
Description of Non-Conformities and Observations;
x
B-Safe Cards;
x
Situation Reports;
x
BOURBON Quality Bridging Follow-ups;
x
Corrective Actions;
x
Evidences;
x
Quality Improvement Action Plans;
x
Management Review Records;
x
Process Reviews Records.
Version 02. Original date: 05/06/2012. Version date: 31/12/2014. Valid version only on QMS site. Uncontrolled document when printed.
Procedure prepared by: BOS QHSES Manager. Approved by: Quality Director of BOURBON. Validated by: Quality Director of BOURBON.
This QMS document is validated as compliant to BOURBON standards (
http://intranet.bourbon-online.com/QMS ).
10 /13
Transposition from Corporate original (last
version date:07/08/12)
731