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58 2014 Registration Document

Social responsibility

2

Action plans

◗

Solidarity in countries where Carrefour operates

To meet the needs of local communities, Carrefour and its teams work

on solidarity initiatives every day, through projects supported by the

Carrefour Foundation, actions taken by local foundations and country-

level sponsorship teams, as well as through local initiatives launched

by stores and warehouses. Here are a few examples of local initiatives

carried out at country level.

◗

Voluntario, skills-based sponsorship in Brazil

Carrefour Brazil fights social inequality and discrimination. Through its

volunteer programme established in 2001, Carrefour Brazil employees

devote four hours of their working time each month to a charitable

association of their choice, sharing their knowledge and expertise with

the beneficiaries. Carrefour Brazil also provides transportation and the

materials necessary for training. Since its creation, Carrefour Brazil’s

Voluntario programme has mobilised 12,000 employees in support of

800 associations (educational support, environmental awareness and

other initiatives).

KEY FIGURES FOR THE VOLUNTARIO

PROGRAMME DURING 2014

1,286

Carrefour volunteers

3,416

solidarity initiatives

113

NGO partners

15,335

beneficiaries

◗

Fundación Solidaridad Carrefour in Spain

Created in March 2001, the

Fundación Solidaridad Carrefour

in

Spain mainly supports initiatives that promote social assistance, health,

education, employment and the environment in Spain, primarily for people

affected by disabilities or exclusion. The 24,000 employees of Carrefour

Spain are regularly approached to participate in local initiatives and

calls for projects. 900 of them are now permanent ambassadors of the

volunteer network they run. Organised into 131 committees, each under

the supervision of the Store director, the ambassadors monitor projects

in the field.

For example, employees contribute, alongside Carrefour, to the

development of partnerships with food aid associations and regularly

participate in various collection operations. In 2014, 5,664,315 kg

were donated to the Spanish Federation of Food Banks (FESBAL), as

a result of the different days of collection from customers in addition to

regular donations directly from stores. These products will help more

than 70,000 people.

In addition, at the beginning of each school year, teams in stores organize

a national collection of bags and school supplies. In Spain, the supplies

donated by customers are matched by the Company for the benefit of

more than 25,000 children in 2014.

◗

Les Boucles du Cœur in France

Carrefour France supports and provides expertise for actions undertaken

by employees to help children and the poor. For the fourth consecutive

year, customers and employees of Carrefour and Carrefour Market stores

in France (totalling 1,153 stores and more than 30,000 people) rallied to

support Les Boucles du Cœur. An eleven-week effort to support the ELA

(European Leukodystrophies Association) and 240 local associations

resulted in the collection of nearly €1,500,000 to help children in need.

◗

Sumando Voluntades, a solidarity programme in Argentina

Established in 2002, the

Fundación Carrefour Argentina

works to

promote nutrition, access to employment and environmental protection.

Since 2009, Carrefour has worked with local communities through

its Sumando Voluntades programme (United in our Resolve), helping

employees offer their expertise to various associations. Each year, more

than 240 ambassadors and 4,800 volunteers dedicate over 20,000 hours

to the programme.

In 2014, over 200 volunteers helped the

Fundación Huerta Niño

to

build and develop eight vegetable gardens at isolated rural primary

schools, building ties with the students, their families and their teachers

and raising awareness about better nutrition.