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2014 Registration Document
Social responsibility
2
Action plans
Number of social audits (including initial audits *)
2014
2013
2012
Bangladesh
99 (32)
59 (33)
58 (43)
China
1,005 (435)
944 (489)
785 (384)
India
116 (70)
100 (50)
55 (45)
Other countries
288 (165)
231 (173)
146 (104)
TOTAL
1,508 (702)
1,333 (745)
1,044 (576)
* Initial audits: audits to check compliance with the Social Charter prior to listing.
Number of audits with alerts * in 2014
Initial
Follow-up
Bangladesh
17
60
China
137
93
India
38
33
Other countries
44
25
TOTAL
236
211
* An alert is a critical point of non-compliance identified during the audit and requiring immediate action by the supplier.
Breakdown of alerts by non-compliance in 2014
Health & safety
Working hours
Remuneration
Others *
Bangladesh
80%
15%
5%
0%
China
58%
18%
12%
12%
India
68%
14%
8%
9%
Other countries
58%
18%
13%
12%
TOTAL
63%
17%
11%
9%
* Others: alerts linked to chil labour, forced labour, freedom of association, discrimination or disciplinary practices.
The audits recorded in these tables were carried out within the scope
of the ICS and ordered by Carrefour. They cover all food and non-food
suppliers with which Carrefour works or would like to work. Carrefour
was involved in the creation of the Initiative Clause Sociale (ICS – Social
Clause Initiative) which brings together 20 retail banners. The ICS enables
members to share a common code, methodology and audit database.
Each member enters data by incorporating results from social audits
carried out at their suppliers’ sites. Carrefour has contributed about 50%
of the audit volume since the initiative was launched.
◗
Promoting collective agreements
◗
Consolidation of supplier inspection standards
During his speech to the OECD, Carrefour’s General Secretary reaffirmed
the fact that “respect of working conditions in manufacturing should not
be a matter of competition”. In 2014, during discussions within the UN’s
Council on Human Rights, this position - which guides Carrefour in its
respect for human rights - led Carrefour to promote the development
of international standards (UN) on the issue of corporations and human
rights and, in 2015, to consolidate inspection standards.
Carrefour aims to assume its direct responsibilities and influence its
suppliers. The Group’s influence over its suppliers’ supply chains remains
indirect. Accordingly, Carrefour asks its suppliers to impose the same
standards of working conditions on their own suppliers, and to agree to
cooperate as necessary to advance labour relations practices. In 2006,
the Group worked alongside three other international banners to launch
the Global Social Compliance Programme (GSCP). Bringing together
34 major players in the retail and industrial sectors, the programme
promotes the continuous improvement of workers’ conditions based on
the worldwide harmonisation of standards and tools. The GSCP has
developed a standard code based on best practices, and also an audit
methodology, criteria for selecting auditors, an environmental benchmark
and an equivalence process, which should help to avoid duplication of
social audits at production sites. The objective for 2015 is to consolidate
these methodologies.
◗
Summary of the Accord on Fire and Building Safety
in Bangladesh
In May 2013, Carrefour was one of the first retailers in France to sign
the Accord on Fire and Building Safety in Bangladesh. The Accord now
has more than 200 signatories and its 2014 implementation resulted in
inspections of building structures, fire safety measures and dissemination
of the list of over 1,700 factories concerned. During 2014, all factories
working with Carrefour were inspected pursuant to the Accord, and
a specific organisation was established to oversee the inspections.
Progress of the Accord can be followed on:
www.accordbangladesh.com.