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2014 Registration Document
Social responsibility
2
Action plans
◗
Supporting suppliers’ sustainable development
initiatives
By helping its suppliers to adopt a sustainable development approach and
by promoting best practices, Carrefour boosts their social performance
as well as its own.
Launched in France in 2006 and deployed in the food sector starting in
2007, our sustainable development self-assessment tool is a detailed
self-evaluation framework designed in conjunction with WWF France.
It is accessible to suppliers online and includes 35 assessment criteria,
enabling them to assess their practices against four central pillars which
reflect the principles of ISO 26000:
■
organisational governance;
■
human rights and working conditions;
■
environmental responsibility;
■
fair practices;
■
consumer issues;
■
communities and local development.
Carrefour aims to ensure that all of its suppliers answer all questions
and implement practical sustainable development initiatives. Through this
tool, Carrefour provides them with support to achieve this goal. The self-
assessment questionnaire covers all the topics related to CSR, such as
responsible purchasing, local suppliers, eco-design, waste management,
energy consumption, biodiversity and employee health and safety. The
tool provides suppliers with some 20 advice sheets and best practice
examples, and allows them to compare their average with that of other
suppliers in their sector. Carrefour also arranges for consultants to visit
some businesses to identify their best practices, help them to pinpoint
areas for improvement and draw up action plans.
In 2014, for the ninth consecutive year, Carrefour repeated the self-
assessment process in countries where the Group operates. The process
culminated in a variety of events:
■
in France: CSR and innovation awards for SMEs recognised the best
initiatives of 2014;
■
in Poland: awards were presented to Carrefour suppliers to showcase
their initiatives;
■
in Argentina: a supplier convention brought together a number of
partners who shared best practices and their keys to success.
◗
Support for development (fair trade)
In 2014, the Group had nearly 2,000 fair trade listings (own-brand and
national brands) throughout the world. Sales volume grew by 15.9%
between 2013 and 2014.
The top-selling products are coffee, chocolate, flowers, tea, honey and
sugar.
In addition, March 2014 saw the launch of a new Max Havelaar product
in France - the fair trade organic banana - of which approximately 10,000
tonnes have been sold. As the top selling fruit in the world, the banana
trade is a source of jobs and income for four million households in the
southern hemisphere. The Carrefour group is committed to developing
a line of fair trade, organic bananas which ensures:
■
a minimum price for small producers;
■
respect for workers’ fundamental rights;
■
a €0.04 per kilo bonus paid to grower associations to finance
development projects, such as the construction of schools and health
centres;
■
fair trade-certified production methods which prohibit the use of the
most harmful chemical products, ensuring better waste management
and the protection of natural resources.
Fair trade organic bananas distributed by Carrefour originate from several
grower associations located in the Dominican Republic, Peru and Ecuador.
Group
2014
2013
2012
% vs. 12
Sales (incl. VAT) of fair trade products
(in € millions)
127.6
110.1
98.9
29.0%
Number of own-brand fair trade products
(number of listings)
112
89
115
(2.6)%
Like-for-like BUs (scope: 100% of 2014 consolidated sales, excl. VAT).