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43

2014 Registration Document

Social responsibility

2

Action plans

2.2.2.5

Waste Reduction/water:

preserving resources

◗

Reducing water consumption and pollution

In 2013, Carrefour conducted an analysis of its water-related issues:

direct and indirect depletion, direct and indirect discharge of organic

materials, pesticides, industrial discharge, waterproofing and changes

in land use, deforestation, etc. Carrefour is committed to measuring and

reducing its stores’ water consumption as well as addressing the issue

of water in its procurement chain and during product use.

◗

Reducing stores’ water consumption

Water consumption varies depending on the size and activities of the store.

The activities that use the most water are: food preparation (meat, fish,

bread, pastries and deli), cleaning equipment and floors, ice for seafood

displays, hand-washing and staff restrooms, and watering indoor plants

and outside green spaces.

From 2010 to 2014, water consumption per m² dropped by 8.9% at

Group level. This is the result of a long process involving consumption

monitoring and awareness raising as well as country action plans to

reduce consumption and limit leakage.

Stores around the world are gradually adopting solutions to limit

consumption, such as water-saving taps, motion-detection taps or

water-free urinals, and systems for collecting and recycling rainwater

for non-drinking use – a solution that could reduce a hypermarket’s

consumption by 10%.

2014

2013

2012

% vs. 12

Quantity of water consumed

(m

3

/m

2

of sales area)

1.59

1.68

1.74

(8.9)%

Like-for-like BUs (scope: 91% of 2014 consolidated sales, excl. VAT) - excluding: HM: BE, AR/SM: BE, AR.

◗

Promoting water-friendly procurement

Carrefour helps its suppliers with their water management through

initiatives including specifications for Carrefour Quality Line products

and the sustainable development self-diagnostic tool provided to suppliers

of Carrefour products. Some Carrefour Quality Line farmers, for example,

use the innovative technique of drip irrigation to prevent water loss

through evaporation.

◗

Offering products with a small water footprint and

raising customer awareness

Carrefour has improved the environmental characteristics of its own-brand

plant care products for the garden. In 2009, the Group discontinued

sales under its brand of pesticides containing glyphosate, a substance

classified as toxic for aquatic organisms. In anticipation of new regulations

coming into effect in 2022, the Group keeps raising awareness among

its customers about the use of plant care products compatible with

organic agriculture.

The Group offers a product range to limit water pollution and consumption:

water-saving fixtures (mixer taps), rainwater collectors, eco-certified

cleaning products, etc. These products are regularly highlighted in

catalogue pages, including a spread in honour of World Water Day.

KEY FIGURES

5.8

%water saved in one year per m

2

of sales area Group-

wide

15.5

million m

3

consumed at Group stores in 2014

2.2.2.6

Integrating waste reduction into

merchandise-related operations

◗

Reducing packaging waste

Store activities generate packaging waste of various kinds: mainly

secondary packaging (such as packing for shipment) but also paper,

check-out bags and, to a lesser extent, plastic and scrap metal. The Group

has long been implementing a policy of reducing waste at source. As such

the warehouses are also involved in efforts to reduce packaging waste.

To reduce waste in France and Spain, for example, the Group is replacing

the boxes and crates used for the transportation of goods with reusable

plastic trays, and is rolling out shelf-ready packaging which is secondary

packaging that can be used to display products. Shelf-ready packaging

is lighter and lower in volume.

In France, some warehouses have begun using 100%-recyclable

cardboard pallets. Weighing only 3.3 kg compared to the 20 kg of a

wooden pallet, this recyclable cardboard version reduces waste while

improving handling conditions and significantly reducing the tonnages

transported.

◗

Eliminating unnecessary packaging for customers

Spain launched a new initiative in 2014 to systematically eliminate

unnecessary packaging (for protection, preservation, transport, etc.).

The teams responsible for Carrefour brand product packaging have

identified 12 strategic levers for redesigning packaging in order to reduce

it and optimise lorry load volumes. The packaging design teams for

national brand products are also involved. 320 Carrefour employees

were trained in 2014 in Spain and France. The Spanish teams estimate

that this saves more than €6 million per year.