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42 2014 Registration Document

Social responsibility

2

Action plans

2014

2013

2012

% vs. 12

CO

2

emissions per shipping unit

(kg CO

2

/pallet)

6.4

6.9

6.9

(6.4)%

Like-for-like BUs (scope: 85% of 2014 consolidated sales, excl. VAT) - excluding: HM & SM: BR.

◗

Improve the performance of vehicle fleets

for transporting merchandise as well as service

vehicles and company cars

In France, Carrefour signed the “CO

2

Objective Charter” (covering its

own fleet) with the ADEME in 2012, and it encourages its carriers to

make the same commitments. In 2014, 383 carrier groups, who handle

70% of the Group’s shipping, have already signed it. Through this charter,

carriers make a three-year commitment to an action plan that involves

improving vehicles’ aerodynamics, choosing a highly energy-efficient

system for refrigerated vehicles, improving consumption monitoring,

setting up eco-friendly driving courses for drivers, and raising awareness

among carriers.

For the 2011-2014 period, CO

2

emissions for flows delivered by the

Group’s own vehicles were reduced by more than 15%. Carrefour has

renewed its commitment to the ADEME for a further three years. Its goal

is to reduce the GHG emissions of its own-vehicle fleets in France by

12% over three years in comparison with 2014 level.

The commitment to offer incentives to transportation service providers

was also renewed, with the aim of identifying areas for cooperation on

sustainable progress, such as new clean transportation technologies,

driver working conditions and information systems. A group called

the “Cercle des Transporteurs” was created to provide a forum for

Carrefour France and public carriers in order to promote collaboration

on transportation techniques and organisation.

In all its countries, Carrefour strives to improve its fleet with cleaner,

quieter lorries. In the most advanced countries, for example:

■

in Belgium, since 2012, 100% of lorries have been Euro 5-compliant;

■

in France, 98.5% of all distance in 2014 was travelled by a dedicated

fleet that is Euro 4 and 5 compliant (compared to 97% at the end

of 2013).

The fleet is renewed regularly. Carrefour France favours vehicles that run

on biomethane fuel generated by recovering the organic waste from its

stores, and has six such vehicles in its fleet.

The fleet of service vehicles and company cars in France has nearly

2,500 vehicles. These are replaced constantly, helping the Group reduce

its environmental footprint every year. In 2014, for example, average CO

2

emissions dropped by more than 14% compared to 2013. Carrefour

France operates an incentive policy to promote the use of hybrid vehicles,

and has chosen to have a fleet made up exclusively of French vehicles

by the 4

th

quarter of 2014.

◗

Preventing sound pollution

Carrefour store activities generate little to no major noise disturbances.

Generators or compressors that cannot be installed underground are

covered with anti-noise equipment or placed behind insulating walls. Any

obsolescent equipment that produces noise is replaced. In all countries,

maintenance teams ensure respect for noise regulations.

However, the transportation of goods may generate noise, particularly for

local residents during delivery periods. In 2014, Carrefour continued its

policy to reduce noise in France, with the aim of developing the Certibruit

certification for stores located in dense urban areas. One Carrefour

Market store has already been certified in Lyon.

◗

Warehouse and store deliveries: continuing efforts

toward multimodal solutions

In terms of alternative transport – waterway, rail and multimodal solutions

combining rail/road or barge/road – Carrefour continued its efforts in

the countries where the infrastructure exists.

In France, for upstream shipping - from suppliers to warehouses -

multimodal delivery routes have been developed:

■

2,500 containers were shipped by river, representing 27% of imported

products and nearly 500,000 fewer kilometres by road;

■

3,150 containers were shipped by rail, representing 1.7 million fewer

kilometres by road.

Combined road/rail solutions are also being used for downstream shipping

(from warehouses to stores). 2.7 million kilometres were saved in this

way in 2014.

Pooling shipping resources between upstream and downstream, as well

as with consolidation centres, helps reduce the number of kilometres

travelled empty. After making a delivery to a store, the same lorry goes

to a nearby supplier to reload with merchandise to ship back to the

warehouse. By reusing the downstream transport for upstream shipping,

one lorry is saved with each run.

In Belgium, Brazil, Spain and Italy, Carrefour favours waterway or rail

transport or cabotage (waterway/sea).

2014 KEY FIGURES FOR SHIPPING

IN FRANCE

210

million road kilometres travelled for store deliveries,

i.e.

6% fewer than in 2013

109.9g

of CO

2

per package shipped,

i.e.

13% less than

in 2013

9,454

tonnes of CO

2

avoided thanks to alternative

transport and optimisation,

i.e.

13 million km of road

not travelled