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38 2014 Registration Document

Social responsibility

2

Action plans

2.2.2

The action plan to combat waste

Carrefour believes that above all, preserving natural resources means

combating waste. The first step involves reducing resource consumption

and seeking efficiency in all its operations. Carrefour’s efforts to combat

waste are focused primarily on its stores but also upstream at the

agricultural and industrial production stage, and downstream with

customers and consumers.

2.2.2.1

The Antigaspi Waste Reduction Plan

and how it is managed

Carrefour developed a waste reduction plan called Antigaspi in 2012

and began to implement it in 2013. The aim of this wide-ranging plan

is to encourage all departments and entities to be more efficient and

create more value. It incorporates not only economic profitability but

also environmental issues by seeking to increase efficiency in the use

of raw materials and energy. Initially made up of seven projects, it was

streamlined in 2014 into three components:

■

ensuring effective management of distribution costs (see below:

waste reduction/markdown, waste reduction/energy, waste reduction/

logistics and waste reduction/water);

■

integrating waste reduction into merchandise-related operations (see

pages 43 and 44);

■

offering customers and employees solutions to help them combat

waste (see page 54).

The Carrefour group considers this plan an essential tool in controlling

its environmental footprint, particularly its carbon footprint, as well as

an opportunity to create value with the Group’s various stakeholders.

Antigaspi is a strategic plan, deployed throughout the Group and

supported by the Chairman and Chief Executive Officer and implemented

directly by the Country Executive directors. Each country has been tasked

with setting up the necessary governance structure for local deployment

of the Plan by identifying synergies and mobilising the departments

concerned.

A working group at Group level, instigated by the General Secretary,

ensures the involvement of the departments concerned: strategy, human

resources, finance, communication, transport & logistics, CSR and risks

& compliance. A scorecard produced by the Financial Consolidation

department consolidates the results from all countries on a monthly

basis. The scorecard is monitored quarterly by the working group and

shared with both country directors and Finance directors.

It is also reviewed at Carrefour Managerial Meetings (RMCs) to provide

decision-making guidance and accountability for the Executive directors.

2.2.2.2

Waste reduction/markdown:

combating waste

◗

Reducing breakages and unsold stock

To improve store efficiency and avoid unsold stock, most of the Group’s

countries have set up cross-functional waste reduction committees

involving all the key players concerned. These monitor and analyse the

causes of waste, product by product and store by store. Following the

assessment, internal processes are improved to ensure that orders,

stocks and ranges match the needs of stores and customers more closely.

More efficient stores mean not only lower costs, but also less unsold stock.

◗

Donating unsold stock

In a further attempt to combat waste, unsold stock is donated in priority

to non-profit associations. In most of its countries, Carrefour stores

work in partnership with charities to which they donate food products

and textiles (see page 56). When unsold stock cannot be donated, it

is recovered as waste.

◗

Recovering waste

Carrefour’s goal is to recover 100% of its waste (apart from donations).

To achieve this, Carrefour’s teams are constantly seeking solutions based

on a circular economic model and local waste management. In 2014,

an international meeting of all Carrefour group buyers was held to share

best practices on waste recovery across all Group countries.

Cardboard, the primary source of waste, is sorted and recycled in all

countries. The sorting of other materials (plastic, metal, glass, biowaste,

etc.) is organised based on the local recycling systems and is gradually

becoming more widespread.

With this in mind, over the past few years Carrefour France has been

developing a full loop of activities to process organic waste from stores

via

methanation, which produces biomethane to fuel the vehicles in the

Supply Chain. By fuelling its lorries with energy generated from its own

waste, Carrefour is reducing its CO

2

emissions and its dependence

on traditional fuels. After a pilot with five lorries, the project is slated to

expand to 200 lorries by 2017.

2014

2013

2012

% vs. 12

Proportion of waste recycled – including donations

(% of waste)

64.8

61.3

58.5

10.7%

Like-for-like BUs (scope: 92% of 2014 consolidated sales, excl. VAT) - excluding: HM: AR/SM: IT, AR.