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Social responsibility
Carrefour’s non-financial results
Workplace accidents:
for some BUs for which data is obtained based on
Data consolidation methods
the payroll tool, the number of workplace accidents with stoppage is
The CSR department consolidates all CSR indicators at Group level
estimated according to the number of hours of absence due to a using the BFC application. The Group also uses this application for
workplace accident.
financial consolidation and reporting.
Hiring
: Belgium students contracts hirings are not taking into account.
Environmental data control methods
Limitation related to current legislation:
the definition of certain BFC, the computerised reporting application, features automatic
indicators (workplace accidents, absenteeism, employees declared as
consistency checks to prevent data entry errors. It also provides the
disabled workers) is defined by the laws in effect in each country, which ability to insert explanatory comments, which makes auditing and
may cause discrepancies in the method used.
internal control easier. Each reporting manager verifies the data
entered before it is consolidated at Group level, with the help of a
Methods of data collection, consolidation and
check-list and control tips that are explained in the definition sheet for
control
each indicator. The Group’s CSR department carries out a second level
of data control. Inconsistencies and errors that are found are reviewed
Reporting period
together with the countries and corrected as needed.
Reporting is performed once annually for the management report
Social data control methods
submitted to the Board of Directors for approval.
Social data are locally checked before being entered in the Group
The period used for the annual reporting is the calendar year (January 1 human resources tool. The Group’s Human Resources department
to December 31) for human resources indicators.
carries out a second level of data control. Inconsistencies and errors
Starting in 2012, to meet the requirements of Article
225 of Grenelle that are found are reviewed together with the countries and corrected
II, the indicators corresponding to the stores, merchandise and as needed.
logistics are now calculated over a 12-month, year-on-year period
External audit
running from October to September. In the analyses, these figures are
considered comparable with the data presented over a calendar year
Principle applied : reliability
for previous years.
Quantified data are produced, consolidated, analysed and published.
Data collection methods
Selected data are subject to verification by an outside third party.
The system in place is based on dual information reporting that allows
External audit
for collection of qualitative and quantitative data from the various
countries and banners. For qualitative information, best practices
The reporting procedures have been verified by the external Statutory
applied in the countries are submitted
via
e-mail. For quantitative Auditor, Mazars, an independent third body. For the information
information, the new BFC application deployed in 2014 handles
considered most significant, substantive tests have been conducted on
reporting for key environmental performance indicators. Key social
the data. Indicators identified with the
þ
symbol have been reviewed
performance indicators are reported through the Group’s Human with reasonable assurance.
Resources reporting tool. Reporting liaisons identified in each country
are responsible for coordinating environmental and social reporting for
their respective countries.
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2015 REGISTRATION DOCUMENT