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Social responsibility
Carrefour’s non-financial results
Page of the
Article 225 Grenelle II law
management report
b) Relations with the people and organisations affected by the Company’s activities, including integration associations,
educational institutions, environmental protection associations, consumer groups and local populations:
conditions for building dialogue with these people and organisations;
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26
partnership and sponsorship activities.
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72 to 74
c) Subcontracting and suppliers:
attention to social and environmental concerns as a factor in the purchasing policy;
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69 to 72
use of subcontracting and consideration of suppliers’ and subcontractors’ social and environmental
●
responsibility in dealings with them.
67-68
d) Fair practices:
actions taken to prevent corruption;
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26-27 and 68
measures taken to promote consumer health and safety.
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64 to 67
e) Other actions taken pursuant to this Section 3 to promote human rights.
69 to 72
Detailed reporting methodology for CSR indicators
2.4.3
The CSR department has a steering committee for the preparation of
Materiality
the 2015 management report. It includes all the relevant Group
The management report focuses on the social, economic and
departments (quality, human resources, legal, marketing, assets, sales
environmental issues that are most relevant to the Group’s operations.
and merchandise, and logistics) and with countries representatives.
The sections on balanced nutrition, labour rights and energy efficiency
Principles for drawing up the CSR report
are just a few examples.
Regularity
The Carrefour group’s management report adheres to the following
For the past 15 years, Carrefour has produced and published an
principles:
extrafinancial report. Since 2012, it has been integrated into the
CSR (Corporate Social Responsibility)
Group’s management report.
Carrefour places its own performance within the context of the social,
Clarity
economic and environmental constraints that weigh upon the Group,
The Carrefour group endeavours to present information that is clear to
and puts the resulting data into perspective.
the greatest number of people, while retaining an appropriate level of
Stakeholder involvement
detail.
By maintaining an ongoing dialogue with stakeholders (customers,
Scope of reporting
employees,
franchisees,
suppliers,
local
communities
and
shareholders), the Carrefour group can anticipate and meet the
Principles applied
expectations of its target audiences and prevent risks. Thanks to
Comprehensiveness:
the Group strives to be as comprehensive as
transparent commitments, and the involvement of stakeholders in
possible. Its CSR reporting describes the implementation of its policy in
carrying them out, together we can jointly envisage long-term
the 10 consolidated countries, and the Key Performance Indicators
solutions and ensure the engagement of all those concerned. This
(KPIs) cover 99.4% of the Group’s consolidated sales excluding VAT.
dialogue and these partnerships are maintained either at Group level
by the CSR department, or at local level by the countries, the banners
Comparability:
the figures presented over several years and any
and the stores.
changes are calculated in like-for-like Business Units (BUs). The scope
is made plain in each case. BUs excluded from the scope are indicated
next to each graph shown in the report.
2015 REGISTRATION DOCUMENT
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