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Social responsibility
Action programs
Carrefour and UNI Global Union – stronger long-term cooperation
“UNI and Carrefour signed their first partnership in 2001. Since then, a
UNI Global Union represents 20 million service sector workers across
number of projects have been developed at international level and have
the world. Through its 900 affiliated trade unions, UNI represents
helped to strengthen Carrefour’s position as a leader in social dialogue.
workers in 150 countries in all regions of the world, in maintenance
The new agreement, signed on September
30, 2015, shows the ability
and safety services, commerce, finance, gaming, the graphics and
of Carrefour and UNI to work together in applying standards relating to
packaging sector, hair styling and aesthetics, media, entertainment
rights in the workplace based on human rights conventions, OECD
and the arts, post and logistics, social security, sport, temporary
guidelines for multinational corporations and UN principles. This
employment agencies and tourism
.
agreement has enabled Carrefour and UNI to lay the basis for
promoting responsible trade through the Company’s activities,
including its supply chain and franchised stores.”
Philip Jennings –UNI Global Union General Secretary
In 1996, Carrefour established one of the first European works
Every year, Carrefour representatives are invited to meet with trade
councils, the European Consultation and Information Committee unions in the countries where the Group operates during Carrefour
(ECIC), by way of an agreement signed with the FIET (now part of UNI).
Global Alliance meetings organised by UNI Global Union.
An additional clause signed in 2011 helped to strengthen its
Lastly, Carrefour plays an active role in European sector social dialogue
functioning and give it a new impetus by enhancing its communication meetings within the European trade structure, Eurocommerce, in
methods and the frequency of meetings and range of venues.
association with trade union delegations from UNI Global Union.
Also, an information/training seminar has been held every year since
Improving and developing the social dialogue
2012 on a theme initially defined by the members of its Management
initiative in the countries
Committee. In 2015, this seminar focused on social security in Europe.
The quality of Carrefour’s social dialogue extends beyond simple legal
By supplementing their knowledge and skills relating to European
and regulatory requirements and is implemented in all Group
affairs every year, committee members can then participate more
countries and entities. Discussions and consultations with employee or
effectively in different meetings and have a better understanding of
trade union representatives can be organised and coordinated at local,
their role and place in the social dialogue at Carrefour.
national or transnational level, depending on locally-identified needs.
The different meetings of the ECIC are real forums for information and These are suggested and organised by local management, the Group or
interaction. In order to increase their relevance and quality still further,
UNI Global Union, and help to maintain or improve a high level of
many themes relating to business, the economic and competitive social dialogue in countries where the Group is present.
climate, the social situation, organisational changes, etc., are
Respect for trade union rights and strong, constructive social dialogue
addressed by speakers who are known for their expertise. Initiatives
expressed in frequent negotiations and joint agreements mean that
and action relating to diversity and best social practices are also
staff representatives are present in almost all Group activities.
communicated and developed, and systematically included in the
agenda. Meetings dealing specifically with CSR or new technologies are
organised for the Management Committee.
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