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Welcome,
advise,
build loyalty,
it’s…
Giving 100% to customers
Carrefour’s teams devote all
of their know-how and effort
to satisfy customers. Welcoming,
informing, advising, supporting
customers and finding solutions:
this is the heart of the retail
profession as we understand it.
For evenmore effective service,
each store tailors its product
selection, its opening hours
and its range of convenience
solutions (such as delivery, vehicle
hires and package pick-up) to its
customers’ specific requirements.
Service included
Carrefour stores offer a wide array of
services, from travel bookings to ticket
sales, along with a range of banking
and convenience services.
Aiming to build loyalty
Carrefour’s greatest pride – and the
best way to ensure its sustainability –
is the loyalty of its customers. It earns
this loyalty each day through its wide
selection of attractive products,
its inviting and friendly service,
and its appealing stores. It also offers
straightforward customer loyalty
programmes with significant benefits.
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2014 annual activity and responsible commitment report –