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OVERVIEW

IN THE RIGHT PLACE

In our various stores, you’ll find a wide selection

of quality products at attractive prices. These basics are

the solid foundation for Carrefour’s business model

and the guiding principle of our commitment to offer

a well-balanced mix that suits your needs.

THE RIGHT PRODUCT,

O

ffering solutions for every customer’s budget, taste

and needs throughout the store while ensuring top

quality are daily demands which require the skills

of Carrefour’s teams. Our commitment is simple:

enable customers to find the products they are

looking for in theGroup’s various stores.

PRODUCTS FOR ALL TASTES

Fresh produce, non-food products, consumer goods, national

brands and Carrefour brands… It’s about offering a balanced

selection to suit our customers’ needs at every store and in

every local situation. Urban or rural, large families or singles,

young people or seniors – Carrefour serves customers of

all kinds. To address their diverse needs, Carrefour selects

products that best meet local expectations. The goal is always

the same – to satisfy and build loyalty among all of its custom-

ers. The Group’s strength resides in the complementary

nature of its formats, each of which responds to amultitude of

needs and purchasing habits: hypermarkets, supermarkets,

convenience stores, multichannel retail and cash & carry

stores. Each format offers a generous selection, depending

on its specific characteristics, aiming for the ideal balance

between food and non-food products, betweenmajor brands,

local products and own-brand products, between permanent

and seasonal products, etc. This balance can vary within a

single format. An urban hypermarket, which is compact and

near the city centre, will not offer the same products as a store

located in the suburbs. In each store, teams have the auto-

nomy they need to adjust their product and servicemix, tailor-

ing it tomeet local expectations and needs.

PROMOTING PRODUCTS

IN ALL DEPARTMENTS

Customer choice is also expanded through innovation, both

with respect to products and services as well as the show-

casing of departments and product ranges. Carrefour is com-

mitted to promoting new products offered by national,

international and Carrefour brands. For example, in 2013

the Tex range was put on show in French and Romanian

stores, as employees paraded through the store to present

the latest collections. To support new product launches in

Argentina, in certain stores Carrefour has designed exclusive

temporary space to promote suppliers’ products, with a variety

of product promotions and events for customers.

Get the latest news

on the website

www.carrefour.com

AT THE RIGHT P ICE