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24

The number

of convenience

stores increased

by nearly

630 new outlets

worldwide under

the City, Contact

and Express

banners, among

others.

Fongnan store,

Taiwan

MOMENTUM FOR FRANCHISES

The expansion also stems from the vibrant network

of franchised stores. Long-term partnerships with our

franchisees are contributing to market share gains.

Franchised and integrated stores share the same values and

the same rules of commercial effectiveness. In 2013, they

created a large number of convenience stores, mainly in

Europe, with the development of the Express banner in

Poland (155 new franchised stores), in Spain (81),

in Romania (42), in Italy (21), and in Belgium (23). In France,

Carrefour franchisees relied on the various convenience

store banners, including City and Contact, to open 198 new

stores within the country.

STRONGER PARTNERSHIPS

Carrefour has also stepped up its presence in areas with

high growth potential, such as North Africa, the Middle East,

Eastern Europe and French overseas departments and

territories, through long-term partnerships with significant

local operators. New stores opened their doors in La Réunion

(the third Bernard Hayot group hypermarket), in New

Caledonia (opening of the first Express convenience store in

Nouméa), in Morocco (10 new Carrefour, Market and

Atacadão banners by the Label’Vie group), in Tunisia

(9 new Market and Express stores by the UHD group) and

in Bulgaria and Albania (2 new hypermarkets by the

Marinopoulos group).

In May 2013, the Group also reorganised and strengthened

its exclusive franchise partnership with the Majid Al Futtaim

group, which will develop the Middle East, North Africa and

Central Asia networks. In this way, the Group opened its first

Carrefour hypermarket in Lebanon and 17 other hyper-

markets and supermarkets mainly in Jordan, Georgia and

the United Arab Emirates.

In addition, Carrefour signed a memorandum of under-

standing with the CFAO group to form a joint venture that,

in the coming years, will develop the presence of Carrefour

banners in eight West and Central African countries.

MORE ECONOMICAL

AND SUSTAINABLE SITES

When possible, the Group makes every effort

to build new spaces that incorporate demanding

environmental criteria: eco-design, the use of

sustainable and recyclable materials, low water

and energy consumption, LED lighting, reinforced

insulation and waterproofing, and other features.

In France, for example, the new Mondevillage

retail park in Normandy is remarkable in terms

of biodiversity, and aims to achieve energy

consumption that is 50% below current thermal

standards. Thus, 25% of the site is occupied by

green spaces, including fruit trees, hedgerows,

beehives and birdhouses. A positive global

equation for everyone – an eco-responsible site,

successfully integrating the landscape for

customer enjoyment and resource conservation

(water, energy, etc.) to benefit the Group

and the planet.

Carrefour

express

stores

in Argentina

and Poland

ANALYSIS