677/ Incident Reporting, Investigation and Management / 992
I
nc
i
den
t
Rep
orti
ng,
I
nves
ti
ga
tio
n
and Managemen
t
BOS-PRD-0302.900801
4.
3
I
nc
i
den
t
s c
l
ass
i
f
i
ca
tio
n
4.
3
.
1 Def
i
n
itio
ns
D
epe
nding
o
n th
e
po
t
e
ntial i
mp
act
o
f th
e
incid
e
nt, diff
e
r
e
nt
k
inds
o
f incid
e
nts r
e
quir
e
diff
e
r
e
nt r
epo
rting l
e
v
e
ls.
Incid
e
nts within BO
U
RBON ar
e
classifi
e
d as having ‘
H
IG
H
I
mp
act’ (r
e
d), ‘
M
ODER
A
TE I
mp
act’ (gr
ee
n) and
‘LO
W
I
mp
act’ (y
e
ll
o
w). This includ
e
s n
e
ar
m
iss incid
e
nts.
N
e
ar
m
iss incid
e
nt is d
e
fin
e
d as any
e
v
e
nt
o
r s
e
qu
e
nc
e
o
f
e
v
e
nt that did n
o
t r
e
sult in an accid
e
nt
b
ut which,
und
e
r slightly diff
e
r
e
nt c
o
nditi
o
ns, c
o
uld hav
e
d
o
n
e
s
o
.
A
ny
e
v
e
nt
o
r s
e
qu
e
nc
e
o
f
e
v
e
nts that has r
e
sult
e
d in an accid
e
nt
m
ay als
o
hav
e
had th
e
po
t
e
ntial t
o
r
e
sult in
m
uch high
e
r c
o
ns
e
qu
e
nc
e
s. Th
e
n what has actually ha
ppe
n
e
d is c
o
nsid
e
r
e
d as r
e
al s
e
v
e
rity and what
m
ight
hav
e
r
e
as
o
na
b
ly
o
ccurr
e
d as
po
t
e
ntial s
e
v
e
rity. Th
e
final classificati
o
n
o
f an incid
e
nt
shall
als
o
be
su
ppo
rt
e
d
b
y
giving a
po
t
e
ntial classificati
o
n. Th
e
po
t
e
ntial s
e
v
e
rity cann
o
t
be
l
o
w
e
r than th
e
r
e
al s
e
v
e
rity. Th
e
“Incid
e
nt
S
e
v
e
rity
M
atrix” within th
e
Incident Report
f
o
r
m
shall
be
us
e
d t
o
d
e
t
e
r
m
in
e
th
e
s
e
v
e
rity
o
f
e
ach incid
e
nt.
I
nc
i
den
t
Seve
rit
y Ma
tri
x
–>
Rea
l
seve
rit
y
C
o
nsequences
Seve
rit
y
P
e
o
p
l
e
E
nv
iro
nmen
t
A
sse
t
s
R
epu
t
a
tio
n
S
chedu
l
e
O
t
he
r
Rea
l
P
ot
en
ti
a
l
Rea
l
P
ot
en
ti
a
l
Rea
l
P
ot
en
ti
a
l
Rea
l
P
ot
en
ti
a
l
Rea
l
P
ot
en
ti
a
l
Rea
l
P
ot
en
ti
a
l
1
Firstaidin
j
ury
Firstaidin
j
ury
Slight
e
ff
e
ct
<10 litr
e
s
Slight
e
ff
e
ct
<10 litr
e
s
Slightda
m
ag
e
<10K€
Slightda
m
ag
e
<10K€
Slight n
e
gativ
e
i
mp
act
Slight n
e
gativ
e
i
mp
act
1h
o
urd
e
lay
1h
o
urd
e
lay
Slight n
e
gativ
e
i
mp
act
Slight n
e
gativ
e
i
mp
act
2
Me
dical
tr
e
at
me
nt,
r
e
strict
e
dw
o
r
k
cas
e
Me
dical
tr
e
at
me
nt,
r
e
strict
e
dw
o
r
k
cas
e
M
in
o
r
e
ff
e
ct
10-100litr
e
s
M
in
o
r
e
ff
e
ct
10-100litr
e
s
M
in
o
r da
m
ag
e
10K€-100K€
M
in
o
r da
m
ag
e
10K€-100K€
M
in
o
r n
e
gativ
e
i
mp
act
M
in
o
r n
e
gativ
e
i
mp
act
1-12h
o
urs
d
e
lay
1-12h
o
urs
d
e
lay
M
in
o
r n
e
gativ
e
i
mp
act
M
in
o
r n
e
gativ
e
i
mp
act
3
L
o
st w
o
r
k
cas
e
o
r
p
artial
disa
b
ility
L
o
st w
o
r
k
cas
e
o
r
p
artial
disa
b
ility
Mo
d
e
rat
ee
ff
e
ct
100-
5
00litr
e
s
Mo
d
e
rat
ee
ff
e
ct
100-
5
00litr
e
s
Mo
d
e
rat
e
da
m
ag
e
100K€-
5
00K€
Mo
d
e
rat
e
da
m
ag
e
100K€-
5
00K€
Mo
d
e
rat
e
n
e
gativ
e
i
mp
act
Mo
d
e
rat
e
n
e
gativ
e
i
mp
act
12-48h
o
urs
d
e
lay
12-48h
o
urs
d
e
lay
Mo
d
e
rat
e
n
e
gativ
e
i
mp
act
Mo
d
e
rat
e
n
e
gativ
e
i
mp
act
4
P
e
r
m
an
e
nt
disa
b
ility
o
r
fatality
P
e
r
m
an
e
nt
disa
b
ility
o
r
fatality
M
a
jo
r
e
ff
e
ct
5
00-1000litr
e
s
M
a
jo
r
e
ff
e
ct
5
00-1000litr
e
s
M
a
jo
r da
m
ag
e
5
00K€ -
1000K€
M
a
jo
r da
m
ag
e
5
00K€ -
1000K€
M
a
jo
r n
e
gativ
e
i
mp
act
M
a
jo
r n
e
gativ
e
i
mp
act
48h
o
urs- 7
days d
e
lay
48h
o
urs- 7
days d
e
lay
M
a
jo
r n
e
gativ
e
i
mp
act
M
a
jo
r n
e
gativ
e
i
mp
act
5
Mo
r
e
than1
fatality
Mo
r
e
than1
fatality
M
assiv
ee
ff
e
ct
>1000 litr
e
s
M
assiv
ee
ff
e
ct
>1000 litr
e
s
M
assiv
e
da
m
ag
e
>1000K€
M
assiv
e
da
m
ag
e
>1000K€
M
assiv
e
n
e
gativ
e
i
mp
act
M
assiv
e
n
e
gativ
e
i
mp
act
Mo
r
e
than7
days d
e
lay
Mo
r
e
than7
days d
e
lay
M
assiv
e
n
e
gativ
e
i
mp
act
M
assiv
e
n
e
gativ
e
i
mp
act
V
e
rsi
o
n 06. Original dat
e
: 0
5
/06/2012. V
e
rsi
o
n dat
e
: 31/12/201
5
. Valid v
e
rsi
o
n
o
nly
o
n Q
M
S sit
e
.
U
nc
o
ntr
o
ll
e
d d
o
cu
me
nt wh
e
n
p
rint
e
d.
Pr
o
c
e
dur
e p
r
ep
ar
e
d
b
y: BOS Q
H
SE
M
anag
e
r.
App
r
o
v
e
d
b
y: BOS Q
H
SE
M
anag
e
r. Validat
e
d
b
y: BOS Quality R
ep
r
e
s
e
ntativ
e
.
Pag
e
11
o
f 26
677