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Social responsibility
Action programs
Since 2006, Carrefour Poland has been committed to employing
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In Belgium, Carrefour participated in an operation launched by the
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people with disabilities. In 2010, it entered into a partnership with
Agence Wallonne, a disability support charity, and hosted people
the Pion organisation, which enabled it to define a genuine
with disabilities over a few days to give them the opportunity to
employment policy. Carrefour Poland currently employs 262 people
learn about different business lines. During this
DuoDay
operation,
with disabilities;
this also gave managers an opportunity to break down prejudices
and discover the talents and abilities of people with disabilities.
Action plan to combat waste
2.3.2
For Carrefour, the preservation of natural resources involves first and In 2012, Carrefour drew up a waste reduction plan called the
foremost fighting against all forms of waste. The first step is to reduce “Antigaspi plan”, which it began to implement in 2013. The aim of this
resource consumption and to seek efficiency in all operations.
plan is to encourage the business lines to be more efficient and, in
Carrefour’s efforts to combat waste are focused primarily on its stores
doing so, create more value. It is communicated directly by the
but also upstream at the agricultural and industrial production stage,
executive directors of all countries: each country is tasked with setting
and downstream with customers and consumers.
up the necessary governance structure for local deployment of the
plan, by identifying synergies and mobilising the appropriate
departments.
Combatting food waste
2.3.2.1
Commitment
Targets
Key indicator
2015
2014 Action plan progress
Combatting food waste
Reduce our food
Key indicator
-
-
waste by 50% by
under definition
2025,
versus
2016
Legend:
Challenge for Carrefour
Carrefour’s Policy
Along the same lines, the Carrefour Foundation supports these
associations, particularly by providing logistical support in the form of
Fighting against food waste is a collective challenge: Carrefour combats
equipment for the shipping and stocking of foodstuffs
(detailed in
food waste by taking action in collaboration with various stakeholders.
section 2.3.4.4 of this chapter).
As part of the Antigaspi plan, Carrefour has implemented solutions in
its stores (sales of products reaching their use-by date, a dedicated
Carrefour’s Performance
Antigaspi team, optimisation of orders and stock, optimised sorting of
Following the resolution adopted by the Consumer Goods Forum,
produce for donations to charities/associations); with its suppliers
Carrefour is now committed to reducing its food wastage by 50% in
(extension of use-by dates and minimum durability dates of Carrefour
2025, compared with 2016. This new target is a challenge for the
own-brand products, detailed studies aimed at identifying wastage
Group, which in 2016 will define an indicator to track trends and
during the production of bananas, tomatoes, yoghurts and apples; over
specify the scope.
350 tonnes in turnover from the promotional sale of products with
shape defects to Atacadão with the
Sans Form
label in 2015; launch of
Key developments
the
Tous Antigaspi
brand in France, etc.); and with its customers
Carrefour initiated an in-depth internal study aimed at measuring the
(awareness-raising activities for customers in-store and online
potential impact of each link in the Group’s value chain that has a role
regarding the ripeness of fruit, or diffusion of waste-free recipes).
to play in reducing waste. Ultimately, the issue of food waste is a
Teams dedicated to combatting in-store waste (14
Antigaspi coaches)
collective challenge. Case studies have been carried out on key
have been travelling around Carrefour’s hypermarkets and products (bananas, apples, tomatoes, yoghurts), with the participation
supermarkets in France since 2013, to identify areas for possible of all concerned. Planting, harvesting and packaging; shipping;
improvement and assist employees with their implementation.
ripening; distribution; consumption: each and every stage has been
Following an assessment, internal processes are improved to ensure studied, in order to identify areas for improvement. By way of example,
that orders, stock and product lines more closely match the needs of
of every 1,000 bananas produced, 84% are consumed whole by
stores and customers.
customers, 1% are recovered by Carrefour (through methanisation),
and 15% go to waste at various points on the chain. Antigaspi
As a last resort, food products that are still suitable for consumption
solutions have been drawn up for every step in the process, such as the
but which cannot be sold are given to food aid charities/associations
implementation of
daïpas
(paper bags) to protect banana plantations
and to the stores’ social grocery partners.
from insects and adverse weather conditions, or the sale of single
bananas in lots of three in Carrefour stores. Action plans will be
implemented for every product family analysed.
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