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2013 ANNUAL ACTIVITY AND RESPONSIBLE COMMITMENT REPORT
ANALYSIS
Remuneration
and benefits
The remuneration policy has been designed
to foster motivation among the teams and
equitably recognise each person’s level of
performance and responsibility, as well
as their contribution to the Group’s results.
In addition to their salaries, Carrefour
employees also have access to a range
of other benefits, including profit-sharing
schemes, medical assistance, healthcare,
supplementary pension scheme, etc.
In 2013, for example, Carrefour introduced
the first profit-sharing scheme in China at
store, regional and territory level. To provide
help to employees who are experiencing
difficulties, Carrefour finances an aid fund
in France, the committee of which is re-
sponsible for paying out financial aid to
employees so that they can navigate their
way through difficult periods in their lives
(€530,000 in 2013).
Social dialogue
The Group maintains an on-going and
constructive dialogue with its social partners
which regularly results in progress being
made that benefits employees. Among
the major initiatives of 2013 were the intro-
duction of inter-generational agreements
for employing young and older people in
France, a new collective agreement in
Romania and a social pact designed to get
hiring again and increase the numbers
of apprenticeships in French hypermarkets.
At European level, every year since 2011,
Carrefour has been bringing together mem-
bers of the European Committee as part of
a plenary meeting and a training-information
seminar. The event serves as an opportunity
to talk about issues such as equal oppor-
tunities or youth employment and the use of
new technologies.
Activities
outside of work
A major internal cooking competition in
France, summer sports for the children of
Spanish employees, a major family activity
day in Taiwan and in China, and compliments
day inBelgium…Carrefour stores andentities
regularly hold friendly events at which
people can meet their colleagues in a dif-
ferent context, and which help new recruits
to integrate. The Group attaches special
importance to these friendly initiatives in the
field which help build team spirit and develop
the retail mindset.
ENJOYING ONE’S JOB
IN BRAZIL
In addition to their basic salary, Carrefour
employees in Brazil also get a set of social
guarantees which far exceed those that
companies are legally required to provide,
and which enhance the Group’s appeal.
The main initiatives that were either
introduced or further developed in 2013
include a newmedical and dental assistance
scheme for 75,000 employees and their
families, the launch of the
“Gestação Segura”
programme which takes preventive action
for high-risk pregnancies, an innovative
supplementary pension and retirement
scheme and a profit-sharing scheme for all
employees. And at the same time, Carrefour
is bolstering its human resources policy
to cut down on absenteeism and accidents
in the workplace, and is encouraging internal
promotions within its various entities.