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An audit initiated in the United Kingdom leads to a project
in Singapore managed from Japan with support from
France.
The contract awarded byMitsui for ExxonMobil isn’t just a
newdemonstration of the effectiveness of our PTFE* coated solutions;
it also offers compelling evidence that amulti-local approach is a
major advantage in today’s markets.
«We had hardly sold any PTFE in
Japan before, so our French experts workedwith our local subsidiary
on the project’s technical features,»
explains Richard Scharbano, who
managesMersen’s PTFE business. Mersen Japan then took over with
Mitsui tomanage daily progress.
«Nearly 500 emails were exchanged
in 11months. In Japan, when a question is raised, you have to answer
it within 24 hours. Sowe got organized at the Pagny-sur-Moselle
facility to be as responsive as possible, despite the time difference.»
The teams’ hardwork and flawless coordinationwere reward by a
$2-million project.
Africa
3 sites
of which1 site
>125people
260
employees
Asia Pacific
13 sites
ofwich3sites
>125people
1 570
employees
1
R&D center
Europe
24 sites
ofwich4sites
>125people
2 300
employees
5
R&D centers
Mitsui:
a four-
country win
Richard Scharbano
Fluoro Polymer trading
activitymanager
*Polytetrafluoroethylene: corrosion resistant coating