Social, societal and environmental responsibility
5.2 Information concerning Danone's social, societal and environmental performance in compliance with the Grenelle II law
DANONE
REGISTRATION DOCUMENT 2015
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Fair trade practices
Actions taken to prevent fraud and corruption
See section 6.4
Internal control and risk management
.
Measures taken in support of consumer health
Consumer health is at the heart of Danone's history and its mission
of “bringing health through food to as many people as possible.”
Danone's nutrition strategy is in line with the guidelines issued by
health authorities in the various countries and formalized in Danone's
Food Nutrition and Health Charter.
A unique line of products that meet people's needs throughout
their lifetime
Most of Danone's products can be consumed on a daily basis either
because they are included in the recommended categories of the
food pyramids used in many countries (fresh dairy products and
waters), they fall under food categories governed by regulations
(early life nutrition), or they are specialized nutrition foods intended
for patients who cannot follow a normal diet (medical nutrition) (see
section 2.4
Description and strategy of the Divisions
).
In some cases, product composition is governed by strict regulations,
while in other cases it is governed by Danone's internal nutritional
standards based on the recommendations of public health author-
ities (World Health Organization and Eurodiet). The Nutriprogress
program created by Danone provides the ability to monitor the
nutritional quality of the product portfolio and, if necessary, launch
reformulation projects.
For example, in the Fresh Dairy Products Division, the average
amount of sugar in the portfolio of the 19 major subsidiaries, all
products included, is now 10.1 g/100 g – compared to the maximum
target defined in Danone's nutritional standards (11.5 g/100 g),
which indicates that a significant portion of the products already
comply with the target.
In the Early Life Nutrition Division, for example in the Asia-Pacific
region, 55% of infant milk formulas and growing up milks and 100%
of milks in the early childhood segment (0-6 months) now have no
added sugar.
In the Waters Division, the amount of sugar in
Aquadrinks
continues
to be reduced gradually. For example, the amount of sugar decreased
from 80 to 50 grams per liter for the Salus product line (Uruguay),
from 65 to 50 g/L for the Mizone product line (China and Indonesia),
and from 50 to 40 g/L for the Zywiec Zdroj product line (Poland)
– compared to about 110 g/L for a referent soda.
Responsible communication
In 2002 Danone introduced an internal procedure to ensure the
consistency, credibility and scientific validity of the health and
nutrition claims contained in its communications.
In terms of advertising, Danone is committed to applying the ICC
Code (International Chamber of Commerce Code for Responsible
Food and Beverage Marketing Communication). In the particular
case of communications aimed at children, Danone is committed
to restricting advertising exclusively to products adapted to their
nutritional needs. To that end, Danone has joined numerous local
and regional pledges (association of companies). In most of the
countries involved, compliance with this commitment is certified by
an external agency. For example, in 2015 Danone registered 98.7%
overall compliance with its television advertising commitments in the
seven countries audited (France, Germany, Hungary, Italy, Poland,
Portugal and Spain), and 100% of the 17 subsidiary websites audited
were in compliance. For the first time, an audit of five brand profiles
in social media was conducted in 2015 and 100%were in compliance.
Concerning early life nutrition, Danone has made a commitment to
comply with the code developed by the World Health Organization
(International Code of Marketing of Breastmilk Substitutes). To do
so, it prepares internal documents that translate the code into prin-
ciples and apply it to day-to-day operations. An independent auditor
regularly evaluates Danone's compliance with this commitment. For
example, in 2015 audits were conducted in Spain, India, Kazakhstan,
Saudi Arabia and the United Arab Emirates.
Detailed product nutrition information
Danone products include nutrition labels that comply with regula-
tions. Danone's fresh dairy products and beverages (except bottled
waters) have a more detailed label that shows the contribution of
each portion to daily requirements, an initiative of the European
inter-branch professional organization implemented at Danone
through an internal document updated in June 2014 called “Nutritional
Information provided to consumers, Corporate Guidance”. This
nutrition information is also available from the subsidiaries' con-
sumer relations departments and/or websites in Europe and some
countries outside of Europe.
Promoting a balanced diet and overall health
A large number of Danone subsidiaries organize information and
education programs intended for consumers and/or healthcare
professionals. Most of these initiatives are developed in partner-
ship with local institutions to ensure their relevance to the local
healthcare context. Danone also creates global initiatives that are
then rolled out locally.
Each Division develops programs on topics that relate to it
specifically and most subsidiaries have active programs.
Measuring Danone's nutrition and health performance
In 2011, Danone created a series of performance indicators (Scorecard)
to measure improvements and progress made regarding health
and nutrition, particularly product composition and responsible
communication, with the results publicly disclosed annually. These
indicators are consolidated for a scope of 15 countries covering
Danone's four Divisions (a total of 44 subsidiaries in 2015 repre-
senting approximately 74% of net consolidated sales). Along with
these performance indicators, the subsidiaries' application of best
practices in the marketing of products that contribute to consumer
health is monitored under the Danone Way initiative (see section 5.1
Danone social, societal and environmental approach
).
Measures taken to promote consumer safety
In 2014, Danone again decided to significantly increase its ability to
manage food safety. In an increasingly complex environment linked
to the emergence of new challenges brought about, for example,
by the globalization of agricultural raw materials, damage caused
to some natural environments and climate change, fraud related
to high-cost raw materials, and geopolitical issues related to food
safety (governments' ability to manage enough good-quality food to
feed its citizens in a healthy, sustainable way), Danone has expanded
its organization by creating the Food Safety function, which is part
of its General Secretary department and headed by the Chief Food
Safety Officer. This food safety team is independent of the teams
responsible for Danone's operational activities.
Through its food safety policy, Danone is committed to developing,
producing and delivering its products on a daily basis without
compromising food safety in any way. Danone's Business Conduct
Policy therefore now includes strict adherence to Danone's com-
pliance policy.




