Carrefour - 2017 Annual Report

C A R R E F O U R — 4 0 Olivier Boudin, manager of the Saint-Quentin-Fallavier warehouse, France “Our order preparation platforms are accelerating the roll-out of Drive and pedestrian Drive, so we can give customers an increasingly comprehensive digital service. Our Saint-Quentin site is a real cutting-edge automated industrial tool, where 300 people work in sequence to prepare customer orders in record time. The modernity of the platform means that the quantity of items available online can be increased, particularly fresh products, and service efficiency can also be improved, with a target preparation error margin of zero.” CREATING AN OMNI-CHANNEL UNIVERSE OF REFERENCE