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Mirror, mirror, on the wall
Using the virtual mirrors installed in
some Carrefour stores, customers
can get a 360° view of their
latest favourite items from the
Tex collection. If they’re still not
sure, they can even seek the
opinions of family and friends
by sending a photo or video
via social networks or e-mail.
Personalised items
A new personalisedmobile-phone
case, tee-shirt or plate? It couldn’t be
easier with theMy Design spaces for
personalising everyday products
that are now available in French
hypermarkets. The creative
possibilities are endless and
the results are ready inminutes.
Screens at your service
In every country, interactive
and ordinary screens are available in
store departments to help clients
access a wider range of products,
additional informations or particular
services. In Taiwan, screens located
at store entrances communicate
informations and details of
promotions to customers in
shoppingmalls, such as in the new
Xi Ke store, opened in 2015.
the right department, access their loyalty accounts, or get
some advice on choosing a baby product; screens to order
heavy items (water, soft drinks, detergent, etc.), which can
then be collected from the
drive
after shopping; and digital
solutions to access awider product catalogue than is available
in-store (books, large electrical appliances, etc.), items which
are easy toorder and that canbedeliveredat home or in store.
In every country, Carrefour is introducing innovative services
tomake life easier and to enhance the shopping experience
for customers. The use of mobile phones in-store is also
widely encouraged, whether it’s to find a recipe idea or get
someinformationaboutaproductusingaQRcode.Tosupport
these changes, the roll-out of in-store Wi-Fi networks and
contactless payment solutions is gathering pace, offering
a useful service tailored to customer demand. New dining
optionsarealsoavailableinstoresandshoppingcentres.
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