960/ Preventive Action Procedure / 992
P
re
v
enti
v
e
A
ction
P
rocedure
BOS-
P
RD-1201.901202
7
Ter
m
s and definitions
T
erms
and de
f
i
n
i
t
i
ons
i
n
t
h
e a
u
d
i
t
pro
c
ess
are based
on
ISO 9000
:
200
5
standard
.
A
udit
S
y
stemat
ic, i
ndependent and do
c
u
mented pro
c
ess
f
or
obta
i
n
i
ng
audit e
v
idence
and
eva
l
u
at
i
ng
i
t ob
j
e
c
t
i
ve
l
y
to determ
i
ne
t
h
e
e
x
tent
to
wh
ic
h
t
h
e
audit criteria
are
fu
l
f
ill
ed
.
A
udit conclusion
O
u
t
c
ome o
f
an
audit
,
prov
i
ded
b
y
t
h
e
A
udit tea
m
a
f
ter
c
ons
i
derat
i
on o
f
t
h
e
a
u
d
i
t
ob
j
e
c
t
i
ves
and a
ll
audit
findings
.
A
udit criteria
S
et
o
f
po
lici
es
,
procedures
or
re
q
uire
m
ents
.
A
udit e
v
idence
Records
,
statements
o
f
f
a
c
t or
ot
h
er
infor
m
ation
wh
ic
h
are
re
l
evant
to
t
h
e
audit criteria
.
A
udit findings
R
es
u
l
ts
o
f
t
h
e eva
l
u
at
i
on o
f
t
h
e
c
o
ll
e
c
ted
audit e
v
idence
aga
i
nst
audit criteria
.
A
udit plan
D
es
c
r
i
pt
i
on o
f
t
h
e a
c
t
i
v
i
t
i
es
and
arrangements
f
or
an
audit
.
A
udit
P
rogra
mm
e
S
et
o
f
one or more
audits
p
l
anned
f
or
a
spe
ci
f
ic
t
i
me
f
rame and d
i
re
c
ted
to
w
ards
a
spe
ci
f
ic
p
u
rpose
.
A
udit scope
E
x
tent
and
bo
u
ndar
i
es
o
f
an
audit
. T
h
e a
u
d
i
t
s
c
ope genera
ll
y
i
n
cl
u
des
a
des
c
r
i
pt
i
on
o
f
t
h
e p
hy
s
ic
a
l
l
o
c
at
i
ons
,
organ
i
sat
i
ona
l
u
n
i
ts
,
a
c
t
i
v
i
t
i
es
and
pro
c
esses
,
as
w
e
ll
as
t
h
e
t
i
me per
i
od
c
overed
.
A
udit tea
m
O
ne or more
A
uditors
c
ond
u
c
t
i
ng an
audit
,
s
u
pported
i
f
needed
b
y
Technical
Ex
perts
. T
h
e
a
u
d
i
t
team
i
n
cl
u
des
Au
d
i
tors
-i
n
-T
ra
i
n
i
ng
.
A
uditee
O
rgan
i
sat
i
on be
i
ng a
u
d
i
ted
.
C
o
mb
ined audit
W
h
en
t
w
o or more management
s
y
stems
are a
u
d
i
ted
toget
h
er
.
C
o
m
petence
D
emonstrated persona
l
attr
i
b
u
tes and demonstrated
ab
ili
t
y
to
app
l
y
k
no
w
l
edge
and
s
kill
s
.
C
orrection
A
c
t
i
on
to
e
li
m
i
nate a
dete
c
ted
non-confor
m
ity
.
C
orrecti
v
e action
A
c
t
i
on
to
e
li
m
i
nate
t
h
e
c
a
u
se o
f
a dete
c
ted
non-confor
m
ity
.
Docu
m
ent
infor
m
ation
and
i
ts
s
u
pport
i
ng med
i
u
m
.
D
P
A
D
es
i
gnated
P
erson
A
s
h
ore
.
I
nfor
m
ation
Mean
i
ng
fu
l
data
.
V
ers
i
on
0
3
. O
r
i
g
i
na
l
date
:
0
3
/12/201
3
.
V
ers
i
on
date
:
3
1/12/201
5
.
V
a
li
d
vers
i
on
on
l
y
on
Q
M
S
s
i
te
.
U
n
c
ontro
ll
ed do
c
u
ment
wh
en
pr
i
nted
.
P
ro
c
ed
u
re prepared b
y:
BOS
QH
S
E
Manager
.
A
pproved
b
y:
BOS
QH
S
E
Manager
.
V
a
li
dated
b
y:
BOS
Qu
a
li
t
y
R
epresentat
i
ve
.
.
10/12
Integral transposition from
Corporate original
(last version date:14/08/12)
960