_316 2023 UNIVERSAL REGISTRATION DOCUMENT_MICHELIN 4 NON-FINANCIAL STATEMENT Other tables of concordance Disclosure Description Section Cross-reference (or reason for omission) GRI 415 – PUBLIC POLICY 415-1 Political contributions Code of Ethics “Michelin does not make political contributions. The Group considers that it may legitimately express its point of view, with integrity, in explaining to public decision-makers its positions on matters of interest to the Group. The exchanges are made in accordance with the principles of honesty and in the interest of our stakeholders, such as shareholders, customers, partners, employees and the relevant jurisdiction (country, province, state, municipality, etc.).” GRI 416 – CUSTOMER HEALTH AND SAFETY 416-1 Assessment of the health and safety impacts of product and service categories 4.1.4.3 Guaranteeing the quality of our products and services GRI 417 – MARKETING AND LABELING 417-1 Requirements for product and service information and labeling 4.1.4.4 Playing an active role in ensuring consumers’ safety on the road and safeguarding the environment/Tire labeling GRI 418 – CUSTOMER PRIVACY 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data 4.1.4.1 d) “Michelin takes special care to properly manage customer and user requests and complaints. In each country concerned, data protection teams are tasked with responding appropriately to each requester in a timely manner. Similarly, in the event of a personal data breach, the Privacy teams are systematically called in, in particular to identify cases where the incident presents a high risk for customers or users whose data have been compromised, and who must be notified with full details so that they can take appropriate measures.”
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