OUR CSR STRATEGY In 2022, the Group defined a CSR strategy aimed at setting objectives for its most important issues and a governance structure to manage it. This CSR strategy is based on the materiality analysis conducted in 2021. THE MAIN CSR ISSUES FOR THE GROUP The Group conducted a materiality analysis to identify and classify its CSR issues according to their importance for its business and stakeholders. The material issues were grouped into 4 themes that define our CSR pillars: Health, Human capital, Environment and Business ethics. Unsurprisingly, the issues of health and protection of personal data appear to be the most strategic for the Group. The materiality analysis also highlighted the rise in issues related to the environment and human capital. Finally, the issues related to human rights violation and risks of corruption are addressed with the utmost rigour despite the moderate exposure for Cerba HealthCare. 13 Diversity Corruption Human rights Governance Protection of personal data Waste and pollution Supply chain and third parties Climate change Accessibility Quality Sustainable products and services Health/safety and quality of life Training and employability MODERATE HIGH VERY HIGH LOW LOW VERY HIGH VERY HIGH RELEVANCE TO THE BUSINESS IMPORTANCE TO THE STAKEHOLDERS ENVIRONMENT CSR ISSUES HUMAN CAPITAL HEALTH BUSINESS ETHICS
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