OUR STAKEHOLDERS Dialogue with our stakeholders enables us to understand their expectations, remain attentive to changes in society, and adapt our practices. 12 THE GROUP AND ITS CSR STRATEGY PATIENTS INVESTORS AND FINANCIAL PARTNERS AND SUPPLIERS SUBCONTRACTORS PRESCRIBERS PROFESSIONALS, HEALTHCARE ORGANISATIONS AND TRAINING INNOVATION RESEARCH, CIVIL SOCIETY NGOs AND GOVERNMENT INSTITUTIONS AND AUTHORITIES EMPLOYEES Satisfaction surveys, Digital applications, Website and social media. Quarterly meetings of the Board of Directors, Investors’ website, annual and half-yearly financial reports, press releases, etc. Internal communication, Induction programme, Training, annual appraisals, Hotline, whistleblowing system, Workforce dialogue. Communication with regulators and decision-makers on critical issues affecting the clinical pathology sector. Associations supported by the Group and Institut Cerba, Thematic conferences. Partnerships and research projects, Scientific studies, Participation in symposia, seminars. Communication on panels of tests and services, Congresses, specialised trade shows, scientific conferences. Code of Business Conduct Whistleblowing system CERBA HEALTHCARE
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