Carrefour - 2017 Annual Report

C A R R E F O U R — 3 5 Rubben Da Costa Silva and Omar Kannoui, Carrefour Express franchisees at Brussels-West Station and Delta Station, Brussels, Belgium A full range of new services Carrefour is constantly innovating to offer its customers ever more services, practicality, convenience, efficiency and pleasure, with new solutions to make life easier: catering areas and takeaway food, snacks, home-delivered meal kits, delivery services, click & collect and parcel collection, concierge services including shoe and mobile phone repairs, locksmith services, dry-cleaning, etc. “I decided to take the plunge and become my own boss after more than ten years as fruit and vegetables manager in a Carrefour hypermarket. I’ve always wanted to have my own business and I was lucky enough to receive support from Carrefour. After opening our first Express store in 2015, my business partner and I now head up two Carrefour Express stores in the centre of Brussels, one at the Delta metro station and the other at Brussels-West Station. We offer our customers a broad range of items suited to their needs, including ready meals but also meat, fish and fresh vegetables. It is really rewarding to see satisfied customers and we are very proud of how far we’ve come.”