Carrefour - 2017 Annual Report

C A R R E F O U R — 2 6 “First and foremost, the Fresh Products Academy trains us in food safety and food quality. Each fresh product must be transported and stored in a different way. So we study each stage in the cold chain and in food preservation. We are also trained to advise customers in store. Knowing each product and its specific features and being able to give advice, suggest recipe ideas or recommend the best cooking method is a great advantage that we offer our customers. The aim is not only to learn more about fresh products but also to ensure that all employees follow the same working methods, from cutting techniques to packaging, as well as highlighting products and promotions. I think it’s the best way to train teams and guarantee consumers quality products.” Vanesa López Sierra, employee at the Carrefour Fuenlabrada hypermarket, Spain BEING COMMIT TED TO FOOD QUALIT Y