Carrefour - 2017 Registration Document

CORPORATE SOCIAL RESPONSIBILITY Carrefour’s non-financial results 2017 REGISTRATION DOCUMENT | CARREFOUR 2. 104 Scope of environmental indicators The scope covers all integrated stores open and operating under the Group banner for the entire reporting period. The scope excludes consumption related to non-Group activities, transport of people, warehouses, franchised stores, head offices and other administrative offices. Any BUs that were sold or closed during the reporting period are not included. For indicators on non-commercial purchases (e.g., sales and marketing publications) the consumption level of stores opened during the year as well as franchised stores may be included. The number of square metres of sales area includes all stores open on the first day of the reporting period and does not include storage areas, food preparation areas or the adjacent shopping mall, if applicable. The same rules regarding scope and environmental indicators apply to Installations Classified for the Protection of the Environment (ICPE) coming under the regulations of stores and other sites. Exceptionally, 2017 CO 2 emissions data relating to refrigeration and the quantity of refrigerants refilled following leaks in Poland were extrapolated based on 2016 data. The ratio used to calculate the number of meal equivalents donated to food aid associations in all Group countries is 500 g = 1 meal. As Carrefour Spain only has a database in euros, it used the ratio of 1 euro = 1 kg to calculate the quantity of food donated. Scope of HR indicators The scope includes all of the Group’s BUs and head offices. Any BUs that were sold or closed during the reporting period are not included. Carrefour Banque and Carrefour Property Development, as companies issuing securities on a regulated market, have published their corporate, environmental and societal information in their own management report, in accordance with regulations. CSR indicators Principles applied CSR reporting adheres to the following principles: accuracy : the Carrefour group strives to ensure the accuracy of ● published data by stepping up the number of manual and automatic internal controls; comparability: the Group strives to maintain consistency ● throughout its reports. Figures presented for several years apply the same definition. Choice of indicators Since 2003, Carrefour has used indicators associated with its strategic priorities for CSR. These indicators, which are revised over the years, are designed to monitor the commitments and progress made in terms of its environmental and social performance. Each indicator is chosen for its relevance to the CSR strategy. References used The 2017 management report adheres to the guidelines of the Global Reporting Initiative, the guiding principles of the OECD and the Global Compact’s recommendations for “communication on progress” (CoP). Carrefour’s CoP is published yearly on the United Nations website (https://www.unglobalcompact.org/) and is certified as “Advanced” (since 2014) following a peer review under the aegis of Global Compact France. As an addition to the annual report, it also complies with the requirements of Article 225 of the French commercial code. A CSR reporting manual stipulating the Group’s collection, calculation and consolidation rules is updated each reporting period and distributed to all CSR reporting managers. Methodology: specificities and limitations Some environmental and social indicators may have methodology constraints arising from a lack of uniformity between national and international laws and definitions (e.g., regarding work-related accidents) and/or from the qualitative, and therefore subjective, nature of certain data (e.g., indicators linked to purchasing quality, the logistics process, stakeholders and consumer awareness). In some cases, KPIs may involve an estimation (as with the energy and water consumption indicators, which are calculated on the amount billed at an average price per kWh or cubic metre). In other cases, the BUs must specify and justify the relevance of assumptions used in making estimates. Environmental information CO 2 emissions: to evaluate the CO 2 emissions related to store energy consumption (electricity, gas and heating oil) and refrigerants, conversion factors (of kWh and kg, expressed as kg of CO 2 equivalent) from recognised international bodies, such as the Intergovernmental Panel on Climate Change (IPCC) and the International Energy Agency (IEA), are used. BUs may also use specific national indicators. In France, the level of emissions related to electricity consumption by BUs is updated annually based on changes made to the electricity supply agreement (50% regulated market/50% open market).