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Presentation of the Carrefour group

Carrefour in 2015

Recurring operating income, which totalled €1.19

billion, fell by 6.4%,

The renovation of shopping centres and stores is ongoing, with the aim

a drop of 30 basis points in operating margin, to 3.3% of sales. On a of offering customers a new shopping experience with new concepts

pro forma*

basis, the operating margin increased by 10 basis points.

and new services: new electronic product sales areas, new fragrance

Over three years in France, recurring operating income increased by

departments, the development of such shopping collection solutions

close to 29%, equivalent to growth of 110 basis points as a percentage as

drive

and

click & collect

, and a new mobile app.

of sales in comparison to 2012 (pro forma). This increase was due to:

Carrefour has had a presence in

Italy

since 1993. Carrefour ranks in

an improved gross margin as a result of an improved balance

●

sixth position in a fragmented grocery market and holds strong

between everyday low prices, promotion, loyalty programmes, and regional positions, such as those in Val d’Aosta, Piedmont, Lazio and

logistics savings;

Lombardy. The Group manages 59

hypermarkets, 441 supermarkets,

583 convenience stores and 18

cash & carry stores in the country. Net

good control of operating costs.

●

sales totalled €4.9 billion – a 5.4% increase.

In France, operational investments totalled €1.08

billion, an increase

As in a number of countries, Carrefour teams have strengthened the

of 3.8% versus 2014. These investments represented 3.0% of sales,

multi-format nature of the Group in the country, such as through the

unchanged compared with 2014.

transformation of Billa and Il Centro convenience stores, acquired in

Carrefour in other European countries

2014, and the renovation of Market supermarkets and some shopping

centres.

In Europe (excluding France), Carrefour was operating 5,067 stores

In

Belgium

, Carrefour ranks among the country’s top three retailers

under Group banners as of the end of 2015. These included 489 and is the most multi-format group: 45 hypermarkets, 441

hypermarkets, 2,096 supermarkets, 2,464 convenience stores and 18 supermarkets and 267 convenience stores. Net sales stood at

cash & carry stores. Carrefour operates in five consolidated countries:

€4.0 billion – stable compared to 2014.

Belgium, Spain, Italy, Poland and Romania. The consolidated store In 2015, the asset-modernisation and customer-experience

network includes a total of 1,285 stores (381 hypermarkets, 648 improvement programme continued with the roll-out of new formats

supermarkets, 238 convenience stores and 18 cash & carry stores).

in Market supermarkets and Express convenience stores, and a new

Over the year, Carrefour opened or acquired 1,027 stores under Group generation of hypermarket. Several initiatives also boosted the

banners in Europe – an additional 435,000 sq.m. of gross sales area,

development of food e-commerce solutions, such as the opening of

including 18

hypermarkets, 342 supermarkets, and 667 convenience the first private

drive,

in the car park of the head office of the television

stores.

network RTBF/VRT, and the establishment of a “summer

drive”

in the

beach resort of Knokke.

Net sales in Europe totalled €19.7

billion in 2015, an increase of 2.8%

at current exchange rates. For the first time in a number of years, all

Carrefour directly operates in two other countries, Poland and

European countries where the Group operates experienced like-for-like Romania, with combined net sales of €2.9 billion, up 5.3%.

growth in 2015.

Carrefour has been operating in

Poland

since 1997, with a network of

Over the year, the gross margin ratio improved with constant attention stores under Group banners, which includes 84 hypermarkets, 153

to price positioning. Operating costs were stable. Recurring operating supermarkets and 576

convenience stores. In 2015, Carrefour’s

income totalled €567

million, an increase of 33.4% at current

multi-format model was strengthened through the acquisition of 36

exchange rates.

convenience stores and the development of the Express banner as a

franchise business.

Profitability improved during the second half of the year, with the

operating margin up by 40 basis points to 4.3% of sales,

In

Romania

, where Carrefour has been operating since 2001, the

demonstrating the effectiveness of the operating model.

Group manages 29 hypermarkets, 110 supermarkets and 53

convenience stores. The project to acquire the Billa supermarket

Carrefour has had a presence in

Spain

since 1973 and is the country’s

network announced in December

2015 will give Carrefour an

second-largest grocery retailer and the leading hypermarket operator.

opportunity to consolidate its market share in the country and boost its

As of the end of 2015, its multi-format stores under banners included

national coverage.

173 hypermarkets, 126 supermarkets and 419 convenience stores.

Net sales totalled €7.9 billion.

The Group is also present in other European countries through various

partnerships, including Greece, Cyprus, the Balkans and Turkey. In

Carrefour’s business in the country is solid and based on a

these countries, the Group has 99 hypermarkets, 825 supermarkets

multi-format strategy complemented by a multi-channel digital

and 566

convenience stores under Group banners.

strategy. The expansion of convenience stores has been based

primarily on the development of the Express banner in partnership Operational investments in Europe totalled €579

million in 2015,

with Cepsa petrol stations.

representing 2.9% of sales versus 2.8% in 2014.

* At constant exchange rates and excluding the integration of Dia, the increase of the Tascom tax on selling space and the transfer to Carmila of rental income

from shopping malls.

18

2015 REGISTRATION DOCUMENT