01 Michel Vincentelli, Executive Vice President, Connected Solutions Business Line CONNECTED SOLUTIONS What credibility does Michelin have to develop Connected Solutions, and how do these ambitions fit with the Group’s strategic vision? First of all, our credibility is deeply rooted in our history, which shows that services are closely entwined in Michelin’s corporate DNA. Very early on, we combined our manufacturing operations with mobility-enabling services, such as the first “Care and Services” contracts introduced in 1922 to provide tire inspections and preventive maintenance to prevent breakdowns and anomalies. We also acquired unparalleled understanding of vehicle usage and tire behavior. When joined with our expertise in data analytics and interpretation, this enables us to design innovative solutions to meet our customers’ operational, people and environmental challenges, while transforming this complexity into an ally in addressing their business-critical needs. New trucks and other vehicles are now all equipped with a wide range of Connected Solutions. How do Michelin’s products differ from OEM-installed systems? Michelin’s approach goes well beyond simply supplying connectivity equipment. Instead, our solutions are part of a holistic, integrated mobility management strategy to meet current and future fleet needs. They include, for example, management services to monitor driver behavior, tire pressure and wear, and cold chain integrity. Their warnings and service recommendations provide fleet managers with invaluable, equipment-agnostic, “big picture” insight. What sets us apart from the competition is our ability to deploy, in association with our service partners, the solutions needed to respond preventively or correctively to the warnings and reminders. In addition, our personalized consulting services support fleets in improving their day-to-day performance. Our solutions also offer personalized recommendations and action plans, based on the real-time analysis of a customer’s unique data. These digital twins enable fleet operators to optimize equipment uptime and improve their operating efficiency. Lastly, we’re committed to supporting sustainable mobility practices. Our Connected Solutions help to reduce the carbon footprint of operations by encouraging more efficient driving practices and extending tire life. At a time when there is a shortage of truck drivers in many countries, our solutions to improve vehicle safety and durability are a compelling hiring argument for our customers. So that’s another way we help them. Michelin’s connected solutions – a competitiveness driver to improve the daily lives of trucking customers Connected Solutions Turning challenges into success Connected Solutions 42 2024 UNIVERSAL REGISTRATION DOCUMENT_MICHELIN
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