01 People Performance and ambitions SET THE GLOBAL STANDARD FOR EMPLOYEE ENGAGEMENT, WITH A RATE OF MORE THAN 85% Employee engagement rate SET THE GLOBAL STANDARD IN WORKPLACE SAFETY Workplace safety (Total case incident rate)(1) SET THE STANDARD FOR DIVERSITY AND INCLUSION Diversity and inclusion (Diversity and inclusion management index, maximum score = 100)(2) LEAD THE INDUSTRY IN CREATING CUSTOMER VALUE Customer satisfaction NET PROMOTER SCORE (1) The number of accidents and cases of occupational illness recorded per 200,000 hours worked. In 2025, the TCIR was replaced by the Total Recordable Incident Rate (TRIR), which records the number of incidents (lost-time accidents, including fatalities, accidents without lost time but requiring treatment and incidents requiring workstation adjustments) per 1,000,000 hours worked. In 2024, the TRIR stood at 5.01 for the year. (2) IMDI: A composite metric that tracks diversity and inclusion in five areas: Gender balance, Identity, Multi-national management, Disability, and Equal opportunity. 82.5% 83.5% 84.7% 2022 2023 2024 2030 >85% 1.07 1.01 1.03 <0.5 70 72 73 2022 2023 2024 2030 80 41.6 42.7 40.2 2022 2023 2024 2030 vs 2020 UP 10 pts 2022 2023 2024 2030 50 ✔ ✔ ✔ ✔ 82.5% 83.5% 84.7% 2022 2023 2024 2030 >85% 1.07 1.01 1.03 <0.5 70 72 73 2022 2023 2024 2030 80 41.6 42.7 40.2 2022 2023 2024 2030 vs 2020 UP 10 pts 2022 2023 2024 2030 50 82.5% 83.5% 84.7% 2022 2023 2024 2030 >85% 1.07 1.01 1.03 <0.5 70 72 73 2022 2023 2024 2030 80 41.6 42.7 40.2 2022 2023 2024 2030 vs 2020 UP 10 pts 2022 2023 2024 2030 50 82.5% 83.5% 84.7% 2022 2023 2024 2030 >85% 1.07 1.01 1.03 <0.5 70 72 73 2022 2023 2024 2030 80 41.6 42.7 40.2 2022 2023 2024 2030 vs 2020 UP 10 pts 2022 2023 2024 2030 50 Performance // People Manufacturing in a world full of challenges Performance // People 25 2024 UNIVERSAL REGISTRATION DOCUMENT_MICHELIN
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