Danone // 2020 Universal Registration Document

Social, Societal and Environmental Responsibility 5.7 Vigilance plan DANONE UNIVERSAL REGISTRATION DOCUMENT 2020 192 Appropriate measures for risk mitigation and prevention of serious breaches HUMANRIGHTS ENVIRONMENT HEALTHAND SAFETY OF PEOPLE Danone activities Code of Business Conduct, Sustainability Principles for business partners, also applicable to employees. • Agreements between Danone and the International Union of Food Workers (IUF) • In-house Global External Workforce Policy and related guidelines • E-learning training on human rights and forced labor • Actions taken under Danoneʼs global environmental strategy • Appropriate mitigation plans in connection with the various tools and programs that have been rolled out (GREEN, ISO 14001, etc.) • Appropriate mitigation plans under the WISE² program and the related audits Activities of suppliers and sub-contractors • Code of Conduct for business partners, Sustainability Principles for business partners included in suppliers contract clause • Certifications (UTZ, FSC, RSPO, RTRS, Proterra, etc.) and implementation of appropriate action plans following SMETA audits • Dialogue with suppliers and interactions with partners within platforms and coalitions (POIG, SASPO, RSPO, AIM Progress, CGF, etc.) or collaborative projects, mainly sponsored by Danone’s social innovation funds • Cost Performance Model (CPM) contracts with milk suppliers • Training of its RESPECT champions and buyers on the RESPECT program • Appropriate plans in connection with Cool Farm Tool and the Animal Welfare assessment tool • WISE² program and related audits which are applicable to outside workers at Danone sites Danone trains its RESPECT champions and buyers on the RESPECT program and ensures that they are aware of risks related to forced labor and the CGF’s three priorities. In 2020, the central team in charge of this program stepped up this training by organizing monthly training webinars and sessions regarding audits. In 2020, the RESPECT team also developed e-learning modules that will be part of the buyer skills program. These initiatives significantly strengthened buyers’ engagement and fostered discussions about local requirements. They supplement the trainingmodule on human rights and forced labor already offered online. For more information, see the following sections: • 5.1 Responsible practices: Ethics and Integrity (Policies section); • 5.3 Preserve and renew the planet’s resources; • 5.4 Social relations (Policies section); • 5.4 Focus – Respecting and promoting human rights in Danone operations; • 5.4 Workplace health and safety (Action plans section); • 5.5 Responsible sourcing-milk (Action plans and outcomes section); • 5.5 Responsible sourcing-supplies other than milk. Whistleblowing system HUMANRIGHTS ENVIRONMENT HEALTHAND SAFETY OF PEOPLE Danone activities Danone Ethics Line: whistleblowing system that includes, among others, reports of discrimination, issues affecting health and personal safety, human rights violations and environmental violations. • Specific procedures for escalating serious accidents or risks Activities of suppliers and sub-contractors • Danone Ethics Line is accessible to third parties including suppliers In 2020, Danone received 469 alerts on various issues, including human resources, corruption and fraud. None of these cases had a significant impact on the Company’s consolidated accounts. Of the alerts received worldwide, 31 were in the “human rights” category. The reports received focused on routine human resources matters. None of them qualified as a human rights violation, but all have been or are being pursued in thorough internal investigations. In addition, in 2020 eight reports were made in the “environmental violations” category, all of which were investigated and plans for mitigation measures were developed as necessary. All cases have been closed. For more information, see the following sections: • 5.1 Responsible practices: Ethics and Integrity (Mechanism section); • 5.4 Workplace health and safety (Action plans section); • 5.5 Responsible sourcing-supplies other than milk (Whistleblowing system section).