CERBA HEALTHCARE // CSR REPORT 2022-23

53 PROGRESSIVE COMPLIANCE WITH THE VARIOUS REGULATIONS As part of its compliance with the GDPR, the Group's European entities have drawn up a list of the types of data they process. On this basis, they compiled their records of processing activities and established the necessary Privacy Impact Assessments (PIAs). The same work was carried out in almost all of the Group's African entities. The Group assists its subsidiaries in the evaluation of procedures for compliance with the regulations applicable to personal data as well as the identification of control plans. For example, a 'toolbox' relating to the processing of personal data has been produced and distributed to the Group's DPOs and, in France, to the DPPs. This toolbox brings together all the procedures and policies established by the Group to ensure its compliance with regulations. All of the Group's DPOs and in France, the DPPs, are regularly trained in personal data protection issues. In the event of the acquisition of a new entity, the teams pay particular attention to ensuring that the processing carried out by the new entity complies with the procedures and policies laid down by the Group. For these new entities, GDPR compliance assessment audits are systematically carried out, and action plans are then drawn up to be in line with the Group's standards. CONTINUE COMPLIANCE ACTIONS In 2022, we rolled out a training programme consisting of e-learning modules adapted to each person's roles and responsibilities, translated into Dutch, English, Portuguese and Italian. The patient information statements have been standardised within our French clinical pathology laboratories. This same approach is in progress across all of our European and/or newly acquired entities. Our personal-data protection indicators 68% of the Group's collaborators have been trained in and made aware of GDPR (Europe)* 100% of DPOs and DPPs trained (Europe) * Given the deployment of a new training course, the indicator covered France and Luxembourg in 2022.

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