Carrefour - 2017 Registration Document
2 CORPORATE SOCIAL RESPONSIBILITY Carrefour’s duty of care plan CARREFOUR | 2017 REGISTRATION DOCUMENT 91 Preventive action in the Group and its subsidiaries The Group’s commitment is embodied in the Ethics Principles, which are signed by all employees. Carrefour has organisational structures, policies and methods in place to ensure that its commitments are adhered to and to prevent violations in its business operations, especially in terms of human rights and fundamental freedoms, health and safety of people, and the environment. These risk prevention procedures are based on social dialogue, diversity and health & safety policies and an ambitious environmental policy. Robust, constructive social dialogue Carrefour is committed to consultation through high-quality internal and external social dialogue in support of individual and collective progress, both at Group level and at country and entity level. In 2001, Carrefour signed an agreement with the International Union Federation - UNI Global Union, reflecting its commitment to respect fundamental labour rights in its business operations. The quality of Carrefour’s social dialogue extends beyond mere legal and regulatory requirements and is implemented in all Group countries and entities. Discussions and consultations with employee or trade union representatives can be organised and coordinated at local, national or transnational level, depending on locally-identified needs. Respect for trade union rights coupled with strong, constructive social dialogue, reflected in frequent negotiations and joint agreements, means that staff representatives are present in almost all of the Group’s activities. (For further details, please see Section 2.5.3 “Creating an environment that helps employees to achieve fulfilment” of the 2017 Registration Document). Diversity policy Carrefour has long been committed to encouraging diversity and signed the Diversity Charter in 2004. Every year, it makes new commitments confirming its global and local approach to foster respect for fundamental freedoms in the workplace. The main areas of commitment and action are: gender parity throughout the organisation: a target of 40% of ● women appointed to key positions in the Group by 2025; combatting all forms of discrimination: a target of 4% of ● employees with a declared disability within the Group by 2025; initiatives in support of populations that have difficulty finding ● work. (For further details, please see Section 2.5.4 “Encouraging diversity and equal opportunity” of the 2017 Registration Document). Health and safety policy Carrefour complies with regulations for the prevention of workplace accidents and occupational illnesses in all its countries of operation. In addition to regulatory requirements, the Group ensures that all its employees understand health and safety rules, provides preventive training on subjects such as in-store safety and posture and movements, and conducts regular employee awareness campaigns. The Group has procedures in place in its countries of operation and performs regular audits. To reduce the number and severity of workplace accidents, Carrefour also puts risk assessment and prevention at the heart of its health management system. All countries are required to draw up a health, safety and quality of life plan by 2020. (For further details, please see Section 2.5.3 “Creating an environment that helps employees to achieve fulfilment” of the 2017 Registration Document). Environmental policy Two pillars of Carrefour’s CSR strategy are devoted to preventing serious threats and harm to the environment in response to the risks identified in the risk map: combatting all forms of waste; ● protecting biodiversity. ● Since 2013, Carrefour has encouraged business lines, suppliers and customers to join its programme to combat waste (Antigaspi). It covers all forms of waste generated by Carrefour’s operations and has five key action points, each with specific waste reduction targets: combatting food waste; ● reducing and recycling waste; ● reducing energy consumption and combatting climate change; ● reducing the impact of packaging; ● saving water. ● (Please see Section 2.2 “Combatting waste” of the 2017 Registration Document). The biodiversity protection plan is strengthened each year to protect the main ecosystems under threat and to gradually encourage all stakeholders, especially those involved in the supply chain, to adopt responsible manufacturing approaches. The plan has four areas of action, each with its own specific targets: developing agroecology, organic products and fair trade; ● encouraging the sustainable consumption of marine resources; ● encouraging sourcing of products that do not contribute to ● deforestation; developing apiculture. ● (Please see Section 2.3 “Biodiversity” of the 2017 Registration Document).
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