Carrefour - 2017 Registration Document

2 CORPORATE SOCIAL RESPONSIBILITY Carrefour’s human resources policy CARREFOUR | 2017 REGISTRATION DOCUMENT 85 Actions to help the most vulnerable population groups Carrefour is developing initiatives to help those most in need return to the workplace. Examples in 2017 Under the partnership with Restos du Cœur, a charity ● organisation that provides food for the needy, ten people who were part of the organisation’s support programme were hired by Carrefour on professional training contracts with a view to obtaining a butcher vocational qualification certificate, after taking the Safe Butcher Training Course implemented in February 2017. Carrefour and the Employment Network of Restos du Cœur set up further partnerships in French regions. 445 people, all living in poverty but supported through ● integration programmes, including 65 from Restos du Cœur, participated in workshops on CV and cover letter writing, mock interviews and store visits to help them take further steps in their professional career and apply their experience gained through the insertion programme. Carrefour Hypermarkets in France signed a partnership deal with ● the Force Femmes organisation to support women over the age of 45 in going back to work. Fifty women over 45 were coached in a speed interview session organised with Force Femmes. 2017 was the third year that Carrefour Romania partnered with ● the Girls’ Capital programme, which offers support to young girls with diplomas from low-income families. For the 2017-2018 school year, twelve women from Carrefour’s headquarters and stores became mentors to these young women. Measures were stepped up in different countries in 2017 to help women who are victims of violence, especially for the International Day for the Elimination of Violence against Women. Carrefour was named an Orange Day Champion by the UN Women National Committee in France and France’s Gender Equality Minister at the end of November 2017, in recognition of the Group’s efforts, in particular its awareness brochure for eliminating violence against women in the workplace. Examples in 2017 Carrefour Argentina has joined forces with UN Women to ● support the work of the Pink Helmets for Equality and against Gender Violence. A video recorded by store employees was widely disseminated to raise employee awareness to the existence of these issues. A support and care procedure for handling cases of violence was also circulated. In France, after renewing the agreement signed with the ● Salon-de-Provence town hall in 2016, Carrefour Market signed an agreement with the Var prefecture in 2017 to help employ vulnerable women with social and professional integration problems, giving priority to those who had been the victims of violence. Carrefour Market also contributed to developing the gender violence awareness brochure, of which 25,000 copies were distributed. A campaign was launched to inform customers of Carrefour Market’s support of this cause and to raise 15,000 euros which was donated to the UN Women National Committee in France. Lastly, an advisor from the SOS Femmes association attended every management and works council meeting held throughout the year. As in Argentina, Carrefour Spain recorded a video of a song ● written and composed by store employees. The country’s management team also distributed guidelines on how to care for victims of violence. Carrefour Italy launched a vast awareness campaign to reach ● out to 20,000 employees, and implemented a support and counselling service available to all. Practical actions to integrate disabled workers and keep them in employment Carrefour signed its first disability agreement in 1999 for its Hypermarkets in France. Fully committed to integrating disabled workers, Carrefour is gradually rolling out its policy across all countries of operation. At the end of 2011, Carrefour was the first large company to enter into a partnership agreement with the ILO’s Disability Network in order to work together with community organisations and other institutions to promote the employment of disabled people around the world. In 2015, Carrefour signed the charter in support of the employment of disabled people proposed by the ILO’s Global Business and Disability Network. In 2016, Carrefour became chair of the ILO’s Global Business and Disability network and in this capacity hosted the ILO conference in support of people with disabilities to encourage other multinationals to join the network and help promote the employment of disabled people around the world. Several major multinationals have since joined the network and signed the charter (IBM, Repsol, Sodexo, BNP Paribas, Société Générale and Engie, followed by Legrand and Cap Gemini in 2017). In 2017, Carrefour chose to get involved alongside LADAPT in European Disability Employment Week in November. Participation in forums and conferences increased in France and Spain.