Carrefour - 2017 Registration Document

2 CORPORATE SOCIAL RESPONSIBILITY Carrefour’s human resources policy CARREFOUR | 2017 REGISTRATION DOCUMENT 77 Lastly, Carrefour plays an active role in European sector social dialogue meetings within the European trade structure, Eurocommerce, alongside the trade union delegation from UNI Europa. In this way, Carrefour made a significant contribution in 2017 to promoting measures in favour of health and safety in the workplace. In 2017, Carrefour also participated in the labour market analysis in the European retail and wholesale industry. At the joint conference held in May for the official release of the report, Carrefour presented the labour market situation in France and its analysis of the report’s findings. The conference brought together employer organisations and trade unions from Europe’s retail and wholesale industry. Carrefour also promotes social dialogue On July 5, 2017, the Group’s Labour Relations department met ● with a Turkish delegation on a visit to France to discuss issues pertaining to social dialogue. Representatives from ILO Turkey and ILO France accompanied the delegation and arranged the meeting. Various topics relating to Carrefour’s social dialogue practices were presented, including the structure of social dialogue, international social dialogue, and support through social dialogue in Company reorganisations. A similar meeting took place on November 3, 2017, when the ● Group’s Labour Relations department welcomed a delegation of Chinese employers from Shanghai on a visit to France organised by the ILO to discuss issues pertaining to social dialogue and social protection. Carrefour participates in promoting international framework agreements and highlights its own agreement with UNI Global Union These agreements are a way to promote social dialogue, human rights and diversity and underline the importance of international agreements involving trade unions (international groups, international federations of trade unions) to encourage trade union rights, the right to collective bargaining, constructive and respectful social dialogue and acceptance of all forms of diversity, in all countries where Carrefour operates. They also highlight Carrefour’s international agreement and all the measures taken to address these issues within the Group’s businesses. Implementing similar programmes to support people with disabilities and promote gender equality, Carrefour is involved in organisations and plays a key role, leading by example on socially responsible practices. After speaking at the Collège de France, Carrefour presented its proactive approach to these issues at the French Court of Appeal and the Global Compact’s General Assembly. On December 21, 2017, Carrefour declared its support for the Global Deal, an initiative developed jointly by the OECD (Organisation for Economic Cooperation and Development), the ILO and the Global Compact. The Global Deal aims to promote stronger, more sustainable regulations for globalisation through social dialogue. In every respect, it is in line with the commitments taken by Carrefour in its international agreement signed with UNI Global Union in 2015 and its long-standing approach to promoting international social dialogue. UNI Global Union interview Mathias Bolton, Head of Commerce sector “Carrefour’s dedication to social responsibility and respect for leading global labour rights is second to none among multinational retailers. In 2017 that commitment continued and expanded. The principles enshrined in the global framework agreement between UNI and Carrefour, signed in 2001 and renegotiated in 2015, are the foundation of Carrefour’s cooperation with labour union partners. In 2017, Carrefour and UNI held several meetings to discuss the implementation of this agreement. This included the April 2017 visit of Carrefour’s CEO and global management team to UNI’s headquarters in Nyon, Switzerland for an exchange with UNI General Secretary Philip Jennings. 2017 saw significant growth in the cooperation between Carrefour and UNI. Working closely with UNI’s Equal Opportunities department, Carrefour has embarked on a programme to promote the inclusion of people with disabilities in the workplace as well as advocating safe and healthy working environments through the elimination of violence in the workplace. In continuing to show vigilance in making sure its supply chain is safe, Carrefour became one of the first to sign the new 2018 Accord on Fire and Building Safety in Bangladesh this past May. Carrefour’s behaviour is proof that it is possible for multinational retailers to remain competitive in a challenging global marketplace while respecting its workforce and the communities in which it does business.” Improving and developing country-level social dialogue initiatives Carrefour’s social dialogue is implemented in all Group countries and entities. Discussions and consultations with employee and trade union representatives can be local, national or transnational, depending on locally-identified needs. These meetings contribute to maintaining social dialogue in all countries where the Group is present and are held in compliance with the Carrefour UNI Global Union international agreement. Respect for trade union rights, constructive social dialogue, frequent negotiations and the signature of joint agreements mean that staff representatives are present in almost all Group activities. In France, an agreement was negotiated in the first half of 2017 to support the career paths of employees elected or holding office as union representatives. Through this agreement, Carrefour acknowledges the right of its employee representatives to claim a career path and fair compensation that reflects the expertise gained from their involvement in labour and union organisations. In October 2016, Carrefour Romania’s Human Resources department organised an information meeting for managers of the recently-purchased Billa supermarket chain to discuss the utility of union representation as well as the expected level of social dialogue. Delegates from the Romanian trade unions confederation also attended this meeting.