Carrefour - 2017 Registration Document

CORPORATE SOCIAL RESPONSIBILITY CSR at Carrefour 2017 REGISTRATION DOCUMENT | CARREFOUR 2. 38 Evaluating CSR performance 2.1.3 The Carrefour CSR Index provides an overview of existing commitments and the progress made by action plans in the four main areas. Developed by Carrefour, the Index is aligned with the Group’s global strategy and adapted to meet the specific challenges faced by the business. It measures the progress made on its action plans and ensures that all of the business lines are working towards achieving a common set of goals. The Index can be broken down into four distinct areas, each of which contains four quantitative objectives with deadlines. Designed to cover a three-year period, the Index measures CSR performance every year for each of the 16 indicators. When an objective’s target date goes beyond the Index’s three-year period, the annual objectives are determined on the basis of a straight-line trajectory required to reach the overall objective set. The Index’s overall score is a simple average of the score for the 16 indicators. The annual results and objectives are presented in a transparent manner. For this first year of measurement, the composite score reflecting the level of objectives reached in 2017 stood at 63%. This is evidence that much still remains to be done and that the entire Group must work towards reaching the targets set. As outlined in the table, certain objectives were partially or fully reached in 2017, whereas others will require further effort by the Group countries. For each objective that is not reached, a remediation programme is put in place. CARREFOUR CSR INDEX 2017 = 63% CSR INDEX I. Objectives for combatting waste 2017 Objective 2017 Result 2017 Score 25% Reduce food waste by 50% by 2025 (vs. 2016) -5% ND Recover 100% of waste by 2025 72.3% 70.0% Reduce CO 2 emissions by 40% by 2025 (vs. 2010) -26.4% -24.4% Save 10,000 tonnes of packaging by 2025 -1,100t -938t II. Objectives for protecting biodiversity 2017 Objective 2017 Result 2017 Score 73% €5 billion in sales of organic products by 2022 and increased sales in Carrefour Quality Lines products €1.35 billion (1) +2.1% €1.33 billion (1) -9.2% 50% of Carrefour seafood products sold will come from responsible suppliers by 2020 (2) 16.7% 34.6% Full compliance with our Sustainable Forest Initiative by 2020 (3) 30.0% 39.8% Implementation of a bee conservation plan in each host country by 2020 2 countries 1 country III. Objectives for supporting our partners 2017 Objective 2017 Result 2017 Score 63% 80% of customers identify the CSR messages in stores by 2020 20.0% 44.1% Implementation of an action plan regarding nutrition in each country by 2020 2 countries 2 countries Complete implementation of CSR self-evaluation process for suppliers by 2025 62.7% 33.9% Implementation of an action plan for SMEs in each country by 2020 2 countries 1 country IV. Objectives for social dynamics and diversity 2017 Objective 2017 Result 2017 Score 91% Encourage diversity by implementing a Consultation Committee in each country by 2020 3 entities 3 entities Women to account for at least 40% of appointments to key positions within the Group by 2025 and each country to obtain GEEIS certification by 2020 19.6% 7 entities 19.5% 7 entities Disabled employees to account for 4% of total Group employees by 2025 3.36% 3.31% All countries implement an action plan on health/safety/quality of life in the workplace by 2020 5 entities 5 entities Sales (incl. VAT) of organic food products (Carrefour brands and national brands). (1) Excluding AR, BR, CH, PO, RO, TW. (2) Excluding AR. (3) The objectives which have not been met will be subject to a remediation plan in 2018. Items from the CSR Index are clearly identified throughout the report [CSR Index].