CFM INDOSUEZ Wealth Management - 2019 annual report

C L I E N T- F O C U S E D U N I V E R S A L B A N K I N G Crédit Agricole has rolled out a unique client-focused universal banking model based on the group’s complimentary activities. As such, its local networks offer all clients a complete range of banking and non-banking services suited to their needs through all their channels and created with specialised business lines which are leaders in their respective fields —in France as well as internationally. Crédit Agricole Group IN FRANCE IN FRANCE 39 CRÉDIT AGRICOLE REGIONAL BANKS ∙ LCL ∙ BforBank ABROAD ∙ Crédit Agricole Italia ∙ CA Bank Polska ∙ CA Égypt ∙ Crédit du Maroc ∙ CA Ukraine ∙ CA Romania ∙ CA Serbia ASSET GATHERING ∙ CRÉDIT AGRICOLE IMMOBILIER Global real-estate operator ∙ INDOSUEZ WEALTH MANAGEMENT Wealth management ∙ AMUNDI Asset management ∙ CRÉDIT AGRICOLE ASSURANCES Savings, life, death and disability, creditor and property/casualty insurance SPECIALISED FINANCIAL SERVICES ∙ CRÉDIT AGRICOLE CONSUMER FINANCE Consumer finance ∙ CRÉDIT AGRICOLE LEASING & FACTORING Lease financing and factoring PAYMENT SYSTEMS ∙ CRÉDIT AGRICOLE PAYMENT SERVICES ∙ CACEIS Securities and investor services ∙ CRÉDIT AGRICOLE CIB Corporate and investment bank LARGE CUSTOMERS SPECIALISED SUBSIDIARIES Crédit Agricole Capital, Investissement & Finance (IDIA CI, SODICA CF), Uni-médias A U T R E S R E T A I L B A N K I N G S P E C I A L I S E D B U S I N E S S L I N E S 51 MILLION CUSTOMERS 142,000 EMPLOYEES Individuals, Farmers, Small Businesses, Local Authorities, Institutionals, Corporates 47 COUNTRIES Crédit Agricole’s aim, is to be a trusted partner to all its clients: Its solid position and the diversity of its expertise enable the Group to offer all its clients ongoing support on a daily basis for their projects in life, in particular by helping them to guard against uncertainties and to plan for the long term. WORKING EVERY DAY IN THE INTEREST OF OUR CLIENTS AND SOCIETY créd i t agr i cole group ’ s r a i son d ’ ê tre The Group is committed to seeking out and protecting its clients’ interests in all it does. It advises them with transparency, loyalty and pedagogy. It places human responsibility at the heart of its model: it is committed to helping all its clients benefit from the best technological practices while guaranteeing them access to competent local teams of men and women who are responsible for all aspects of the client relationship.