29 OUR EFFORTS GEARED TOWARDS OUR ULTRA HIGH NET WORTH INTERNATIONAL CLIENTS HAVE BEEN RECOGNISED BY OUR PEERS, AS WE WERE AWARDED BEST UHNWI OFFER BY PRIVATE BANKER INTERNATIONAL MAGAZINE IN 2022. SUITABILITY RULES WITH A POSITIVE IMPACT FOR CLIENTS Since 1 January 2022, the new Swiss Financial Services Act (FinSA) has been in force, with the aim to strengthen investor protection, product transparency and the obligations for services delivered. In this context, suitability checks ensure a better match between a client's expectations, their situation, their risk profile and their investment horizon. This also promotes more frequent exchanges between all parties, particularly in the case of advisory mandates. This regulatory progress, which is now fully integrated into our processes, is a real commercial asset. INCREASINGLY SUSTAINABLE GOALS Parallel with this new financial legislation, we note a new European requirement introduced in 2022 to which Switzerland will be subject in 2023, which addresses the need to assess clients' appetite for sustainable finance. Greater visibility will therefore be given to our range of green structured products developed by Crédit Agricole Corporate & Investment Bank (CACIB), as well as to the integration of environmental, social and governance (ESG) criteria into the fund ratings of our partner Amundi. Our expanded open architecture fund offering will also benefit from these exchanges, particularly those that comply with Articles 8 and 9 of the Sustainable Finance Disclosure Regulation (SFDR) targeting sustainable and socially responsible investment objectives. In line with our sustainability objectives, in the medium term we plan to increase our clients' investments in ESG-integrated products fivefold. We will also continue to develop our responsible offering – whether in terms of products or financing – while seeking to align it with the Group's "net zero" commitments. As part of our Corporate Social Responsibility (CSR) policy, we are currently carrying out a number of actions through our foundations, but also through the commitment of our employees with associations active on the field (Citizen Days). We seek to increase their visibility and continue to participate in flagship sustainable finance initiatives. For example, hackathons, thematic conferences and international summits such as the Building Bridges initiative organised by Sustainable Finance Geneva (SFG) and Swiss Sustainable Finance (SSF). We are proud to be a stakeholder in this type of event and to contribute along with other engaged players. A NEW MEDIUM-TERM STRATEGIC PLAN In terms of strategic direction, we will of course continue the efforts already started in the B2B and UHNWI client segments, which are well positioned in the Indosuez Group's medium-term strategic plan. Note that the acceleration observed in recent years of ultra-high net worth international clients is bearing fruit, as we are now the leader in this market amongst other foreign banks established in Switzerland. Our efforts in this area have been recognised by our peers, and we were awarded best UHNWI offer by Private Banker International magazine in 2022. This category of clients continues to find the depth of products and services they need for the protection, structuring and development of their wealth. The wide array of credit and financing opportunities that we can rely on thanks to the strength of our Group are also strengths that differentiate us from the competition.
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